Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haydn Coe

Saint Paul,MN

Summary

Detail-oriented Certified Nursing Assistant with successful healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

5
5
years of professional experience

Work History

Certified Nursing Assistant

Brighton Hopsice
12.2023 - Current
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Delivered high-quality care to Hospice patients.

Business Owner

Beauty Industry
01.2022 - Current

(select weekends only)


· Running a successful business in the makeup industry for weddings.

· Successfully have over 4,000 followers on social media.

· Running a successful social media-based company with a lot of experience in social media marketing.

Customer Experience Advocate

Blue Cross Blue Shield Of Minnesota
04.2022 - 05.2023
  • Improved customer satisfaction by actively listening to concerns and providing prompt resolutions.
  • Enhanced customer loyalty by delivering personalized support and addressing unique needs.
  • Reduced response time for customer inquiries with effective prioritization and multitasking.
  • Advocate for members resolving claims, going over benefits, and learning different insurance plans.

Dealer Service Representative

Premier Marine, Inc
01.2021 - 02.2022
  • Enhanced customer satisfaction by promptly addressing and resolving dealer inquiries and concerns.
  • Streamlined communication between dealers and the company, fostering strong business relationships.
  • Assisted in increasing sales revenue by providing exceptional support to dealers throughout the sales process.
  • Collaborated with internal departments to ensure timely delivery of parts and services to dealers.

Bankruptcy Specialist

Ally Financial Inc.
06.2019 - 06.2020
  • Increased case resolution efficiency by streamlining bankruptcy review processes and documentation management.
  • Reduced errors in bankruptcy filings by implementing stringent quality control measures for document reviews.
  • Maintained strict adherence to regulatory guidelines, ensuring full compliance with federal and state bankruptcy laws.
  • Enhanced client satisfaction with timely and accurate processing of bankruptcy cases.

Education

High School Diploma -

Cambridge Isanti High School
Cambridge, MN
06.2014

Skills

  • Patient-focused care
  • Medical terminology knowledge
  • Observing responses
  • Condition Monitoring
  • Direct Patient Care
  • Electronic Charting
  • Patient Relations
  • Quality Assurance
  • Supporting personal needs
  • Companionship and emotional support
  • Patient relationship building
  • Decision-Making
  • Team building
  • Self Motivation
  • Reliability
  • Strong communication

Timeline

Certified Nursing Assistant

Brighton Hopsice
12.2023 - Current

Customer Experience Advocate

Blue Cross Blue Shield Of Minnesota
04.2022 - 05.2023

Business Owner

Beauty Industry
01.2022 - Current

Dealer Service Representative

Premier Marine, Inc
01.2021 - 02.2022

Bankruptcy Specialist

Ally Financial Inc.
06.2019 - 06.2020

High School Diploma -

Cambridge Isanti High School
Haydn Coe