Summary
Overview
Work History
Education
Skills
Timeline
Generic

HAYDN HALLEY

Bayside

Summary

Dynamic Operations Manager with a proven track record at FedEx Ground, and other business ventures. Skilled in project management and customer relationship management, I excel in problem-solving and time management, driving team performance and achieving operational excellence.

Overview

3
3
years of professional experience

Work History

Operations Manager

Fedex Ground
Bethpage
09.2022 - Current
  • Delegated tasks daily to a team of 15 people to optimize workflow and ensure efficient task completion.
  • Generated regular reports for comprehensive oversight of workloads and performance metrics.
  • Adapted to fill various roles across the facility, demonstrating flexibility and resourcefulness.
  • Corrected addresses and rectified misdirected packages to enhance shipping efficiency.

Route Manager

JJ Max Enterprise
Massapequa
10.2023 - 08.2025
  • Ensured timely pickups and deliveries through effective coordination with drivers.
  • Oversaw vehicle maintenance and safety checks to maintain operational readiness.
  • Analyzed route performance data to identify areas for improvement.
  • Communicated service updates and delivery issues directly with clients.

Restaurant Manager

Tasty Grill
01.2023 - 09.2024
  • Managed inventory and ordering of supplies on a bi-weekly basis, coordinated with vendors and suppliers, negotiating favorable contracts and pricing to increase profit margins.
  • Managed budgets and financials to minimize food and beverage expenses while optimizing payroll costs.
  • Provided exceptional customer service to over 50 guests per shift, ensuring a positive dining experience and repeat business.
  • Managed cash and credit transactions, processed payments, and balanced cash drawers at the end of shifts.

Life Insurance Agent

PRIMERICA
09.2022 - 08.2023
  • Conducted comprehensive assessments of clients' financial situations to identify their life insurance needs and goals.
  • Utilized CRM tools and software to maintain detailed client records, track leads, and streamline administrative tasks.

Education

Bachelor of Business Administration - Advanced Accounting

Queens College
Flushing, NY
05.2026

Skills

  • Life insurance license
  • Project management fundamentals
  • Microsoft Word and Excel proficiency
  • Time management
  • Problem solving
  • Customer relationship management

Timeline

Route Manager

JJ Max Enterprise
10.2023 - 08.2025

Restaurant Manager

Tasty Grill
01.2023 - 09.2024

Operations Manager

Fedex Ground
09.2022 - Current

Life Insurance Agent

PRIMERICA
09.2022 - 08.2023

Bachelor of Business Administration - Advanced Accounting

Queens College

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