Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayee Bowden

Liverpool

Summary

Mastering new technologies and techniques, I enhanced customer satisfaction and safety standards during my time at ServiceMaster Recovery by Close. My expertise spans from attention to detail to exceptional customer service, ensuring quality control and efficient problem resolution. Leveraging skills in installation and repair, I consistently contribute to team success and project excellence.

Electrical professional prepared for challenging roles in industry. Background includes supporting electricians in installations, repairs, and routine maintenance. Known for collaborative approach and effective problem-solving in dynamic environments. Skills include electrical wiring, circuit testing, and adherence to safety protocols.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

1
1
year of professional experience

Work History

Technician

ServiceMaster Recovery by Close
07.2024 - 09.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.

Apprentice Electrician

Integrated Construction and Power Systems
04.2024 - 07.2024
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
  • Connected wires to circuit breakers, transformers and other components to create working electrical systems.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
  • Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
  • Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
  • Participated in after-hours emergency services, demonstrating dedication to customer satisfaction and prompt issue resolution.
  • Identified and studied electrical problems to determine correct solutions.
  • Read and interpreted drawings to provide wiring layouts for new installations.
  • Handled installation of electrical components by splicing, joining, and connecting wire.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
  • Repaired systems, replaced malfunctioning parts, and supported electrical installations.
  • Installed new electrical components and fixtures safely and tested systems to enhance power flow.
  • Spliced, joined and connected wire to accurately install new electrical systems.

Assistant Manager

Little Caesars Pizza
06.2023 - 02.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Education

High School Diploma -

Liverpool High School
Liverpool, NY
06-2023

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Mechanical Knowledge
  • Work Planning and Prioritization
  • Customer interaction
  • Heavy lifting
  • Repair services

Timeline

Technician

ServiceMaster Recovery by Close
07.2024 - 09.2024

Apprentice Electrician

Integrated Construction and Power Systems
04.2024 - 07.2024

Assistant Manager

Little Caesars Pizza
06.2023 - 02.2024

High School Diploma -

Liverpool High School

Similar Profiles

CREATE PROFILE
Hayee Bowden