Overview
Summary
Work History
Education
Skills
Languages
Timeline
Generic

Hayeisha Leon

Warren,MI

Overview

13
13
years of professional experience

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Manager

Southwest Medz
09.2018 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Supervisor of Operations

Ernst Meats And Seafood
01.2018 - 11.2020
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Supervisor of Factory Operations

Wolverine Solutions Group
04.2010 - 09.2017
  • Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
  • Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
  • Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
  • Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.

Education

No Degree - Psychology

Wayne County Community College District
Detroit, MI

High School Diploma -

Harry S Truman High School
112111 Beech Daily Rd Tay
06.2010

Skills

  • Managing Live Events
  • Lead Generation
  • Maintenance and Repair Management
  • Project Management
  • Plan Projects
  • Reading Comprehension
  • Administration and Reporting
  • Managing Files and Records
  • Schedule Preparation
  • Complex Problem-Solving
  • Staff Management
  • Managing Operations and Efficiency
  • Issue and Conflict Resolution
  • Verbal and Written Communication
  • Productivity Performance
  • Employee Training
  • Configuration and Management
  • Managed Care
  • Managing Multiple Tasks
  • Team Leadership
  • Managing Routines
  • Job Assignments
  • Social Media Platforms

Languages

Spanish
Native or Bilingual

Timeline

Manager

Southwest Medz
09.2018 - Current

Supervisor of Operations

Ernst Meats And Seafood
01.2018 - 11.2020

Supervisor of Factory Operations

Wolverine Solutions Group
04.2010 - 09.2017

No Degree - Psychology

Wayne County Community College District

High School Diploma -

Harry S Truman High School
Hayeisha Leon