Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Hayelom Zeru

Swan Point,Maryland

Summary

Dedicated employee with strengths in customer service, sales, and promotion strategies. Successful in teaching junior employees how to maximize performance. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Cashier Assistant & Calltaker

MacDonald's Restaurant
Waldorf, MD
06.2023 - 12.2023

Cashier Team Lead

Phone call taker
Waldorf, MD
05.2023 - 11.2023
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Recognized by management for providing exceptional customer service.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Delivered products to customer locations on time.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

High School Diploma -

Salisbury University
Salisbury, MD
05-2027

Skills

  • Positive Attitude
  • Team Leadership
  • Heavy Lifting
  • Safety Rules
  • Upselling Strategies
  • Flexible Schedule
  • Customer Service
  • Shift Scheduling
  • Adaptability and Dependability

Languages

English
Professional

References

References available upon request.

Timeline

Cashier Assistant & Calltaker

MacDonald's Restaurant
06.2023 - 12.2023

Cashier Team Lead

Phone call taker
05.2023 - 11.2023

High School Diploma -

Salisbury University
Hayelom Zeru