Hayendeliz Hernandez Cintron

• Utilized technology such as online resources and interactive software programs to supplement instruction.
• Adapted lessons according to student's strengths and weaknesses, special needs, disabilities or language barriers.
• Collaborated with teachers, school administrators, parents and guardians regarding student progress.
• Conducted research on best practices for teaching reading techniques.
• Provided feedback and support throughout the learning process.
• Developed and implemented lesson plans to help students improve their reading comprehension skills.

- Conducted research on Chicago’s Elected Representative School Board (ERSB) elections and voter registration procedures in Illinois.

- Created Canva fliers for ERSB educative initiatives happening at Palenque LSNA.

- Facilitated team building activities and discussion questions to help establish community norms/agreements in youth intern group.

- Assisted in community outreach efforts, such as canvassing, to educate ward residents on the upcoming ERSB elections.

- Contributed to the development of educative materials (canvas script, Google Site, candidate forum questions) regarding the ERSB elections.

- Assisted in planning youth-led ERSB District 3 Candidate Forum event (agenda and logistics).

- Participated in youth-led ERSB discussion and teach-in for ERSB District 3 Candidate Forum.

• Managed service staff to ensure customer satisfaction and compliance with company policies.
• Developed and maintained relationships with customers, vendors, and suppliers.
• Resolved customer complaints in a timely manner.
• Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
• Created detailed reports on service activities for senior management review.
• Identified opportunities to increase efficiency through automation or process re-engineering.