Hayes Gilman
Human Resources
South Burlington,VT
Summary
Highly organized and detail-oriented Human Resource professional with 3+ years of experience in management & administrative support. Proven ability to handle complex situations and recruit high-caliber employees. Strong communication skills, both written and verbal, with a professional demeanor and ability to handle sensitive and confidential information. Proficient in office productivity tools with a track record of maintaining a high level of efficiency and professionalism in the workplace.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
HR Manager
Burlington Beer Company
09.2023 - Current
- Championed organizational health initiatives promoting overall well-being of staff members which resulted in heightened morale and productivity.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Structured compensation and benefits according to market conditions and budget demands.
HR Generalist/Training Manager
Outdoor Gear Exchange
11.2022 - 8 2023
- Communicate all learning and performance objectives, schedules, and training assessments to upper management.
- Onboard and manage all new retail employees during their eligibility period, ensuring they receive appropriate training and support.
- Coordinate daily schedules and training for all retail employees, collaborating with department managers to ensure consistent and effective training methods.
- Act as a resource for employees in the Employee Experience Department (EED), providing support on benefits, policies, and procedures, and addressing employee concerns.
- Complete performance reviews for new employees at 20, 45, and 90 days, and maintain accurate records by uploading them to Bamboo HR.
- Design , review, and maintain various documents and trackers, such as Direct Report Tracker, Training and Proficiency Trackers, and Retail Bracket Movement, to support storewide eligibility lifespan and employee development.
Supervisor/Ski & Snowboard Department Head
Outdoor Gear Exchange
08.2020 - 11.2022
Course Manager/Operations Associate
Wrenegade Sports
05.2018 - 10.2019
- Provided meticulous operational support to the Director of Operations and Event Managers at this producer of facility-free athletic events.
- Co-managed vendor relationships and contracts.
- Responsible for successful execution of complex municipal permitting and compliance.
Advanced Makerlab Technician
Emergent Media Center, Champlain College
01.2017 - 05.2018
- Managed several project development teams.
- Assisted customers in using complicated machinery.
- Maintained large format/3D printing equipment.
- Gave in depth tours to visitors and community partners.
Co-Founder
Equilibrium Boards
02.2014 - 08.2016
- Developed a start up specializing in the production of handmade,exotic skateboards
- Cultivated and grew relationships with customers and community. -
- Managed the quality assurance of all outgoing products.
Education
Bachelor of Science - Business Administration
Champlain College
Burlington, VT 08.2015 - 05.2019
Skills
Problem Solving - Attention to Detail - Time Management
Ability to work independently and on a team - Google/Microsoft Suite
Achievements
- Co-founding two successful small businesses (2014-2017)
- 3rd place competitor in both solo and group categories of the 6th
annual Free Enterprise Marathon 2018 - 1st place competitor in Champlain's Speak-Off Competition
- 3rd place competitor in Champlain's annual Elevator Pitch competition
Timeline
HR Manager
Burlington Beer Company
09.2023 - Current
HR Generalist/Training Manager
Outdoor Gear Exchange
11.2022 - 8 2023
Supervisor/Ski & Snowboard Department Head
Outdoor Gear Exchange
08.2020 - 11.2022
Course Manager/Operations Associate
Wrenegade Sports
05.2018 - 10.2019
Advanced Makerlab Technician
Emergent Media Center, Champlain College
01.2017 - 05.2018
Bachelor of Science - Business Administration
Champlain College
08.2015 - 05.2019
Co-Founder
Equilibrium Boards
02.2014 - 08.2016
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