Hayes Jackson
Chicago,IL
Summary
A HARDWORKING LABORER WHO IS SELF-MOTIVATED AND HIGHLY SKILLED SEEKING A POSITION THAT WILL ALLOW ME TO PROVE MY EXPERTISE WHILE INCREASING YOUR COMPANY’S PRODUCTION AND EFFICIENCY THROUGH EXPERIENCE GAINED FROM PREVIOUS EDUCATION AND JOB EXPERIENCE.
A SKILLED CUSTOMER SERVICE PROFESSIONAL WHOSE RESPONSIBILITIES EXPAND INTO SPECIALTY AREAS OF TRAINING, OPERATIONAL MANAGEMENT, MERCHANDISING AND DISPLAY, COMPUTERIZED RECORD KEEPING, INVENTORY AND PRICING CONTROLS, MOTIVATIONAL LEADERSHIP, AND PROBLEM SOLVING. MORE THAN TWO YEARS IN SUPPLY WITH PROGRESSIVELY INCREASING RESPONSIBILITIES BASED UPON EXPERIENCE, KNOWLEDGE, AND OUTSTANDING WORK PERFORMANCE.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Amazon
02.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
HVAC Technician
Iman
02.2017 - 11.2021
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Education
High School Diploma -
Harper High School
Chicago, ILSkills
● VERY PERSONABLE; QUICK TO ESTABLISH POSITIVE RAPPORT WITH PEERS, CUSTOMERS, AND SUPERIORS
● DEMONSTRATE A HIGH ENERGY LEVEL WITH AN INNATE ABILITY TO QUICKLY ASSIMILATE INFORMATION AND LEARN ON-THE-JOB
● STRONG ORGANIZATIONAL AND ANALYTICAL SKILLS; ABLE TO REMAIN POISED AND LEVEL-HEADED UNDER PRESSURE
● COMPUTER LITERATE WITH WINDOWS 2000, XP, AND VISTA
● HANDS-ON EXPERIENCE IN TRAINING COHESIVE, DEDICATED, AND LOYAL STAFF
● ABILITY TO LIFT 100 LBS
Volunteer for M.A.S.S Nonprofit organization in Chicago Englewood area August 2014-CURRENT
Serving the community in any positive way making sure the youth make better choices.
Timeline
Customer Service Representative
Amazon
02.2023 - Current
HVAC Technician
Iman
02.2017 - 11.2021
High School Diploma -
Harper High School
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