Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayes Renedo

McClellanville,SC

Summary

Results-oriented professional with experience in the lumber industry. Known for strong problem-solving abilities and effective communication. Committed to driving team performance and ensuring seamless operations to meet customer needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lumber Yard Manager

Southern Lumber
Charleston, South Carolina
07.2024 - Current
  • Assisted customers with product selection and provided knowledgeable support.
  • Collaborated with other departments in order fulfillments and resolving conflicts.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Inspected shipments for damage or discrepancies prior to acceptance into the lumber yard.
  • Coordinated deliveries and scheduled shipments to meet customer needs.

Tour Guide

Tidal Wave Water Sports
Charleston, South Carolina
06.2018 - 06.2024
  • Led engaging tours showcasing water sports activities and local attractions.
  • Displayed strong public speaking and communication skills to facilitate high quality guest tours.
  • Developed well-versed tour guides by mentoring and training peers.
  • Monitored and maintained the condition of tour equipment and materials, requesting replacements or repairs as necessary.
  • Managed booking systems and tour reservations to ensure efficient tour allocation and guest satisfaction.

Adventure Tour Guide

High Country Tours
Heeney, Colorado
11.2022 - 03.2023
  • Guided diverse groups through challenging outdoor adventures ensuring safety and enjoyment.
  • Monitored weather conditions and adjusted plans to maintain safety standards.
  • Conduct pre-tour briefings with customers to inform them of itinerary details and emergency procedures.
  • Ensure safety of participants by inspecting gear, assessing risks, and teaching safety protocols.
  • Communicate effectively with customers throughout the tour offering encouragement when necessary.
  • Map out routes for upcoming tours and adjust according to weather conditions or other factors.

Education

Associate of Arts -

Trident Technical College
Charleston, SC

Skills

  • Problem solving
  • Relationship building
  • Effective communication
  • Time management
  • Multitasking
  • Customer support
  • Public speaking

Certification

  • CPR & First Aid

Timeline

Lumber Yard Manager

Southern Lumber
07.2024 - Current

Adventure Tour Guide

High Country Tours
11.2022 - 03.2023

Tour Guide

Tidal Wave Water Sports
06.2018 - 06.2024

Associate of Arts -

Trident Technical College

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