Alham Alsaraji
Folsom,CA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
18
18
years of professional experience
Work History
Store Manager
Galleria Mall
10.2018 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Computer Technician
Commercial National Bank
09.2005 - 01.2011
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
Phlebotomist
Hospital In Iraq
01.2008 - 02.2010
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Education
No Degree -
Microblading Academy
San Jose, CA05.2016
No Degree - ESL English Language
San Jose City College
San Jose, CA07.2012
Bachelor of Science - Chemistry
University of Baghdad
Iraq09.1999
High School Diploma -
Aminah Al Seadier For Girls
Iraq06.1994
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Store Opening and Closing
- Team Leadership
- Friendly and Positive
- Shift Scheduling
- Recruitment and hiring
Timeline
Store Manager
Galleria Mall
10.2018 - 01.2024
Phlebotomist
Hospital In Iraq
01.2008 - 02.2010
Computer Technician
Commercial National Bank
09.2005 - 01.2011
No Degree -
Microblading Academy
No Degree - ESL English Language
San Jose City College
Bachelor of Science - Chemistry
University of Baghdad
High School Diploma -
Aminah Al Seadier For Girls
Similar Profiles
Christopher DyerChristopher Dyer
Galleria Mall Food Court at Galleria MallGalleria Mall Food Court at Galleria Mall
Ashenafi GebretsadikAshenafi Gebretsadik
Parking Attendant at Galleria MallParking Attendant at Galleria Mall
LEXIS MANYOMALEXIS MANYOMA
Store Manager at Foot Locker (Galleria Mall)Store Manager at Foot Locker (Galleria Mall)