Hayle Hudson

Store Manager

Circle K

01.2017 - 10.2022

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Ensured accurate till counts at the beginning and end of shifts
Effectively and efficiently record and finalize daily paperwork
Utilized Excell spreadsheets for daily paperwork and merchandise audits
Balance and create deposits of daily cash revenue
Maintained the safe delivery of daily bank deposits
Streamlined currency exchange processes for enhanced store functionality
Maintained inventory levels by restocking and balancing store safe
Ensured accuracy and accountability of store inventory and cash through auditing
Counted, balanced, and replenished ATM machines on a daily basis
Conducted transactions efficiently ensuring customer satisfaction
Successfully managed the weekly payroll process for a fluctuating staff size, processing payments for eight to fifteen individuals
Implemented monthly signage updates to accurately showcase promotional products and prices
Execute various store planograms verifying the proper placement of merchandise
Oversaw the coordination of weekly schedules
Significantly increased sales by upselling suggested merchandise to customers
Maintained consistent organization and accuracy in submitting bi-weekly grocery orders
Maintained responsibility for receiving and verifying truck orders
Streamlined the process of organizing merchandise credit
Resolved employee conflicts and fostered a positive work environment
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Spearheaded the recruitment process, successfully bringing in valuable additions to the team
Conducted training sessions for new hires on the correct implementation of company policies and procedures
Conducted regular surveillance system evaluations, resulting in reduced store shrink