Hayle Ridley
Acworth,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
9
9
years of professional experience
Work History
Store Manager
Mother's Cookies LLC.
07.2015 - 10.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Store Manager
Rolling N' Dough LLC.
02.2013 - 11.2015
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
Photographer
HayMeadow Photography (Self-Owned)
05.2016 - 09.2021
- Digitally edited photos to enhance appearance.
- Took photos from different angles and perspectives to capture perfect images.
- Edited, toned, captioned, and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Planned and prepared for on-location and studio shoots.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
- Generated cost-effective solutions for client's photography needs.
Education
No Degree -
Chattahoochee Technical College
Marietta, GAMedical Coding Certification - Medical Coding Certification
Kennesaw State University Business
Kennesaw, GA12.2022
Skills
- Proactive Problem-Solving
- Staff Training
- Team Leadership
- Performance Monitoring and Evaluation
- Bank Deposit Procedures
- Inventory Oversight
- Operations Oversight
- Delegating Work
- Time Management
- Order Management
- Leadership Development
- Opening and Closing Procedures
- Staff Management
- Cash Management
- Accurate Cash Handling
- Store Opening and Closing Procedures
Timeline
Photographer
HayMeadow Photography (Self-Owned)
05.2016 - 09.2021
Store Manager
Mother's Cookies LLC.
07.2015 - 10.2018
Store Manager
Rolling N' Dough LLC.
02.2013 - 11.2015
No Degree -
Chattahoochee Technical College
Medical Coding Certification - Medical Coding Certification
Kennesaw State University Business
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