Hayle Ritenour
Clarksville,TN
Summary
Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. While also being hardworking and reliable.
Overview
9
9
years of professional experience
Work History
Teacher, Grade 1
CMCSS - Carmel Elementary
Clarksville, TN
09.2024 - 05.2025
- Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
- Facilitated a positive learning environment by implementing classroom management techniques.
- Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
- Implemented multiple methods to improve student educational success.
- Encouraged respect for diversity in the classroom through interactive discussions.
- Assisted struggling students with developing effective study habits and organizational skills.
- Guided students in the development of critical thinking and problem-solving skills.
- Communicated regularly with parents regarding student progress and academic goals.
- Assessed student progress through formal tests and informal observations.
- Utilized educational technology to enhance teaching and learning experiences.
- Conducted assessments to evaluate student performance and progress.
- Adapted teaching methods and materials to accommodate individual differences in learners.
- Collaborated with colleagues on curriculum development projects.
- Taught accelerated literary programs to elementary school students by guiding heterogeneous small group instruction.
- Encouraged and supported students in setting and achieving personal and academic goals.
- Built relationships with students and guardians through active communication and positive feedback.
- Maintained positive classroom culture through behavior management techniques.
- Handled challenging classroom behaviors with positive and affirming techniques.
- Prepared, administered and graded daily work and tests to evaluate student's progress.
Patient Registrar
Tennova Healthcare - Clarksville
Clarksville, TN
08.2022 - 08.2024
- Verified and entered necessary information into patient management system.
- Collected and processed copayments and out-of-pocket charges.
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Updated patient demographic information in medhost to prevent treatment and recordkeeping errors.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Developed and implemented systems for data retrieval and analysis to meet state requirements.
- Registered patients for diagnostic appointments, surgeries and medical consultations using electronic health record system.
- Asked various questions from clients to obtain the information necessary for paperwork.
- Maintained HIPAA compliance and integrity of hospital policies and procedures. Also adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
- Made sure patients left happy and understanding what is going to happen with them today.
- Working with patients of all ages, gender, and race.
- Greeted visitors and established purpose of visit to complete check-in procedure quickly.
Social Work Intern
Judy's Hope
Clarksville, TN
01.2024 - 05.2024
- Supported clients in crisis situations by providing immediate resources and referrals.
- Acted as role model for clients by exhibiting positive behaviors.
- Participated in community outreach programs to raise awareness of social services.
- Fostered positive relationships with clients, families, and community partners.
- Conducted research and drafted documents or presentations for special projects.
- Conducted home visits to assess family dynamics and provide resources as needed.
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
- Helped social worker with teaching clients appropriate conduct using behavior modification and stress management techniques.
- Assisted families with navigating the mental health system by providing information on insurance coverage, access points.
- Collected data and entered into internal system database.
- Assessed safety risks within a home environment and provided recommendations for improving safety conditions.
- Utilized evidence-based practices such as cognitive behavioral therapy during counseling sessions.
Social Work Intern
Youth Villages
Clarksville, TN
08.2023 - 10.2023
- Worked with teams to support goals and build experience.
- Shadowed staff and learned advanced work.
- Sat in on meetings, took detailed notes and brainstormed with team members on ways to solve problems.
- Complied with HIPAA and confidentiality regulations when communicating with client family members, colleagues and external contacts.
- Monitored and reviewed treatment outcomes and goal achievement.
- Helped social worker with teaching clients appropriate conduct using behavior modification and stress management techniques.
- Collected data and entered into internal system database.
- Studied social worker application of industry values, ethics and best practices.
- Supported social worker with client case management services.
- Participated in clinical assessments to help determine appropriate treatment options.
- Identified age and need-appropriate mental health services.
- Documented client social history, treatment and related information.
- Consulted with teachers, parents and outside professionals to support service plan development.
- Used safety and risk assessments, employing related policies and procedures.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Evaluated and addressed individual client needs and concerns.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Acted as role model for clients by exhibiting positive behaviors.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Co-led family sessions between youth and family to remediate conflict and build healthy relationships.
- Co-led parent and youth single sessions to work on family harmony.
Educational Assistant
Knox County School System
Knoxville, TN
09.2016 - 05.2022
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Organized student performance and enrichment activities to facilitate learning.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Cleaned and organized classrooms, materials and supplies.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Supported students throughout academic instruction and assignments.
- Assisted children at stations during small-group learning periods.
- Applied positive reinforcement to redirect negative behaviors.
- Planned and led activities to develop students' physical, emotional and social growth.
- Offered students personalized educational, behavioral and emotional support.
Education
BBA - Social Work
Eastern Kentucky University
Richmond, KY05-2024
Associate of Science - Social Work
Pellissippi State Community College
Knoxville, TN12.2021
High School Diploma -
South Doyle High School
Knoxville, TN05.2011
Skills
- Coaching and Mentoring
- Classroom Maintenance and Inventory
- Adapting to Classroom Needs
- Lesson Planning and Preparation
- Classroom Management
- Small Group Support and Assistance
- Experience with Diverse Student Populations
- Classroom Behavior Management
- Scheduling and Coordination
- School Policy and Rules Enforcement
- Group and Individual Instruction
- Collaboration and Teamwork
- Attention to Detail
- Computer and Microsoft Office Skills
- Creating a Safe Learning Environment
- Written and Verbal Communication Skills
- Interpersonal and Communication Skills
- Communicating with Parents and Teachers
- Relationship Building
- Organizational and Planning Skills
- Punctual and Dependable
- Critical Thinking
- Organization and Time Management
- Problem-Solving
- Customer Service
- Detail-Oriented
- Speaking Clearly
- Speech Comprehension
- Flexible Schedule
- Computer Proficiency
- HIPAA Compliance
- Client Rights Advocacy
- Good Work Ethic
- Life Skills Development
- People Skills
Timeline
Teacher, Grade 1
CMCSS - Carmel Elementary
09.2024 - 05.2025
Social Work Intern
Judy's Hope
01.2024 - 05.2024
Social Work Intern
Youth Villages
08.2023 - 10.2023
Patient Registrar
Tennova Healthcare - Clarksville
08.2022 - 08.2024
Educational Assistant
Knox County School System
09.2016 - 05.2022
BBA - Social Work
Eastern Kentucky University
Associate of Science - Social Work
Pellissippi State Community College
High School Diploma -
South Doyle High School
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