Haylee Brown
Jacksonville,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Environmental Specialist
Department Of Environmental Protection
10.2023 - Current
- Performs biological assessment and water quality sampling in freshwater, marine, and estuarine ecosystems for the Water Quality Assessment Program
- Biological assessments include taxonomic analysis of wetland and freshwater flora
- performs logistical planning in coordination with other personnel for field sampling events using GIS, internet, mapping programs, databases and other available sources
- Performs data accuracy reviews on all data collected following QA/QC protocols
Aquatic Biologist
Florida Waterways, INC
01.2023 - 09.2023
- Treat for algae, submersed and floating weeds, shoreline weeds, non-desirable buffer vegetation, and any other unwanted vegetation
- Conduct water sampling when needed for water quality analysis
- Service customer's ponds and lakes as required to provide superior quality and service in the fulfillment of all company contracts, service orders, and other related customer needs
Quality Assurance Technician
JacksonFill
04.2021 - 12.2022
- Compared samples to standards and specifications by performing detailed measurements and tests.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Randomly selected products at various stages of production for evaluation.
- Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
- Assisted with correcting systemic problems in order to eliminate errors.
- Developed Quality Audits to identify and track defects in products prior to mass production.
- Performed detailed inspections of products to ensure compliance with quality standards.
- Conducted root cause analysis on defective parts and provided corrective action recommendations to management.
Manufacturing Lead
Liberty Health Sciences
01.2020 - 02.2021
- Maintained inventory levels of raw materials and finished products.
- Analyzed production data and identified areas for improvement in efficiency and cost savings
- Resolved conflicts between personnel by communicating effectively with all involved parties
- Assessed employee performance through regular reviews and provided feedback as necessary
- Monitored the production process for adherence to quality control requirements
- Ensured proper documentation of all manufacturing processes was maintained
- Trained new employees on company policies, procedures, and safety regulations.
- Organized daily workflow, delegated tasks to team members, and monitored progress.
Server
Hurricane BTW
06.2017 - 01.2020
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Metro Diner
01.2015 - 05.2017
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Education
B.S - Wildlife Ecology and Conservation
University of Florida
Gainesville, FL01.2021
AA - Wildlife Conservation and Ecology
Santa Fe College
Gainesville, FL01.2018
High School Diploma -
Wellington Community High School
Wellington, FL05.2015
Skills
- Laboratory Experiments
- Sample Testing
- Specimen Collection
- Environmental Conditions
- Guest Engagement
- Suggestive Selling
- Menu Presentation
- Operations Management
- Calibration
- Safety Protocols
- Corrective Action Implementation
- Root Cause Analysis
- Documentation Skills
- Auditing
Certification
- Licensed commercial applicator (aquatic pest control, demonstration and research, natural areas weed management) - 2023
- Certified Master Pond Manager, Clemson University - 2023
Timeline
Environmental Specialist
Department Of Environmental Protection
10.2023 - Current
Aquatic Biologist
Florida Waterways, INC
01.2023 - 09.2023
Quality Assurance Technician
JacksonFill
04.2021 - 12.2022
Manufacturing Lead
Liberty Health Sciences
01.2020 - 02.2021
Server
Hurricane BTW
06.2017 - 01.2020
Server
Metro Diner
01.2015 - 05.2017
B.S - Wildlife Ecology and Conservation
University of Florida
AA - Wildlife Conservation and Ecology
Santa Fe College
High School Diploma -
Wellington Community High School
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