Weight Lifting
Haylee Coppage
Fallbrook,CA
Summary
Detail-oriented and adaptable professional with seven years of experience in the dental field, excelling in problem-solving, team collaboration, and customer service. Known for strong organizational skills, attention to detail, and the ability to manage high-pressure environments. Eager to apply a strong work ethic, hands-on capabilities, and technical aptitude to a career in water technology. Physically fit, safety-conscious, and quick to learn new skills in field operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Front Office Coordinator
Carlsbad Dental Care
Carlsbad, CA
12.2024 - Current
- Interviewed patients to complete case histories and intake forms.
- Completed relevant insurance and other claim forms.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Compiled and coded patient information or data in appropriate computer system.
- Prepared monthly reports on patient visits, cancellations, no-shows, and other data related to front office operations.
Office Manager
Main Street Dental
Vista, CA
06.2021 - 06.2024
- Implemented proactive measures to safeguard health and well-being of communities, utilizing good oral health and PPE.
- Provided administrative support to management team, including preparing reports and presentations.
- Implemented a patient recall system, resulting in increased recall appointments.
- Developed marketing strategies to attract new patients, including online and social media campaigns.
- Introduced a digital record-keeping system, significantly reducing paperwork, and improving data accessibility. Developed cost-effective inventory management solutions.
- Conducted regular audits of patient accounts to ensure accuracy and compliance with regulations.
Financial Coordinator
Adriatic Dental
Vista, CA
01.2018 - 06.2021
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Responsible for maintaining patient ledgers, journal entries, insurance claims, and generating account management reports for review.
- Facilitated same-day treatment starts by collaborating with patients finance companies, and securing timely approvals and funding.
- Partnered with dentists to develop comprehensive treatment plans, effectively communicating costs, insurance coverage, and payment options to patients.
Line Cook Trainer
Panera Bread
Carlsbad, CA
06.2015 - 08.2016
- Promoted advancement of professional skills for securing certification, employment, leadership development and financial literacy.
- Ensured compliance with local health regulations by monitoring food temperatures and sanitation standards.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Performed workstation prep prior to shift start.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Sales Associate
PacSun
Carlsbad, CA
10.2014 - 10.2015
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Build in-store displays.
- Move boxes of around 50 lbs.
- Stock and organize the storage room.
Education
High School Diploma -
Tahquitz High School
Hemet, CA05-2014
Dental Assistant Certification - Dental
Dental Assistant School of Fullerton
Fullerton01-2018
Some College (No Degree) -
Mt. San Jacinto College
Menifee, CASome College (No Degree) -
Palomar College
San Marcos, CASkills
Strong problem-solving and analytical skills
Adaptable to hands-on technical work and field operations
Excellent communication and teamwork abilities
Detail-oriented with a strong focus on compliance and procedures
Comfortable working in physically demanding environments
Quick learner with a mechanical aptitude
Experience coordinating schedules and managing logistics
Strong understanding of safety procedures and risk management
Certification
- Leadership
References
References available upon request.
Interests
Running
Reading
Walks
Timeline
Dental Front Office Coordinator
Carlsbad Dental Care
12.2024 - Current
Office Manager
Main Street Dental
06.2021 - 06.2024
Financial Coordinator
Adriatic Dental
01.2018 - 06.2021
Line Cook Trainer
Panera Bread
06.2015 - 08.2016
Sales Associate
PacSun
10.2014 - 10.2015
High School Diploma -
Tahquitz High School
Dental Assistant Certification - Dental
Dental Assistant School of Fullerton
Some College (No Degree) -
Mt. San Jacinto College
Some College (No Degree) -
Palomar College
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