Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haylee Downey

Columbus,OH

Summary

Accomplished Fire Restoration Tech and Manager with a proven track record in customer service and inventory management, notably with Service Master Restore & Cleanup. Excelled in hazardous environments, demonstrating exceptional attention to detail and team leadership. Enhanced operational efficiency and customer satisfaction, achieving significant quality control advancements. Skilled in product packaging and fostering workplace organization.

Overview

2025
2025
years of professional experience

Work History

Fire Restoration Tech

Service Master Restore & Cleanup
07.2024 - Current

• Great customer service with customers

• inventoried customers contents in home

• worked in hazardous situations

• hazmat

• box truck

• heavy lifting

• packaging of contents from and to homes of customers

• inventory of textiles

• collecting of textiles

• content cleaning

• structure cleans

Fire Restoration Tech

Buckeye Contents
04.2023 - 05.2024
  • Inventory contents inside homes of the insured
  • Customer service
  • Packaging of contents
  • Loading and unloading of contents
  • Content cleaning

Picker Packer

Gap Inc
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Manager

Joseppis Pizza
02.2019 - 04.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Westland High School
Galloway, OH
05.2020

Skills

  • Product packaging
  • Order picking
  • Warehouse safety
  • Time management
  • Packing accuracy
  • Labeling and tagging
  • Loading and unloading
  • Quality control
  • Inventory management
  • Record keeping
  • Workplace organization
  • Box building and packing
  • Attention to detail
  • Customer service

Timeline

Fire Restoration Tech

Service Master Restore & Cleanup
07.2024 - Current

Fire Restoration Tech

Buckeye Contents
04.2023 - 05.2024

Manager

Joseppis Pizza
02.2019 - 04.2021

Picker Packer

Gap Inc

High School Diploma -

Westland High School
Haylee Downey