Haylee Drake
Barberton,OH
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Warehouse Picker
Amazon
Akron, Ohio
01.2022 - 05.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Cashier
Kim Guthrie
New Franklin, OH
11.2020 - 01.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Server/Lead Hostess
Anthie Kalopolos
Barberton, OH
08.2019 - 05.2020
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Used cash registers and credit card machines to cash out customers.
Server
Kim Thompson
Wadsworth, Ohio
10.2018 - 08.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Education
Bachelor of Arts - Human Development And Family Studies
Kent Stark University
North Canton, OH05.2026
High School Diploma -
Barberton High School
Barberton, OH06.2020
Skills
- Creativity
- Communication Skills
- Flexibility
- Leadership
Accomplishments
- Achieved being a State Tested Nursing Assistant by completing a 2 year Advancement to Nursing program in high school, with accuracy and efficiency
- Obtained a 3.5 GPA all 4 years of high school
Timeline
Warehouse Picker
Amazon
01.2022 - 05.2022
Cashier
Kim Guthrie
11.2020 - 01.2022
Server/Lead Hostess
Anthie Kalopolos
08.2019 - 05.2020
Server
Kim Thompson
10.2018 - 08.2019
Bachelor of Arts - Human Development And Family Studies
Kent Stark University
High School Diploma -
Barberton High School
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