Haylee Gilleland
Tucson,AZ
Summary
Versatile and disciplined professional with extensive experience in the service industry, entrepreneurship, and sports education. Proven ability to manage multiple responsibilities in a high-volume restaurant, successful operation of a side business, and role as a swim school instructor. Committed college athlete with a strong work ethic, achieving a high GPA while excelling in both academics and athletics. Adept in teamwork, leadership, and time management, dedicated to attaining excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deep Cleaner
Self own business
, USA
01.2021 - Current
- Deep cleaning old junk houses and flipping them.
- Deep cleaning, organizing, and remodeling.
- Performed deep cleaning of restrooms, including scrubbing and sanitizing toilets, sinks, countertops, floors, and mirrors.
- Cleaned interior windows, walls, and fixtures.
- Vacuumed carpets, upholstered furniture, and draperies.
- Dusted furniture and fixtures throughout the premises.
Swim Instructor
Swimhaus Swim School
Gilbert, USA
05.2024 - 09.2024
- Provided swim instruction to individuals of all ages and skill levels, ensuring a safe and enjoyable learning environment.
- Developed personalized lesson plans based on individual needs and goals, resulting in improved swimming techniques for each student.
- Implemented effective teaching methods, including demonstrations, drills, and hands-on practice sessions, to enhance students' swimming abilities.
- Monitored the progress of students through regular assessments and provided constructive feedback for improvement.
- Adapted teaching strategies to accommodate different learning styles and abilities, fostering an inclusive environment for all students.
Busser and Server
Lil' Abner's Steakhouse
Tucson, USA
01.2023 - 04.2024
- Greeted and seated guests promptly, providing menus and special information.
- Took food and beverage orders accurately, and relayed them to the kitchen staff.
- Delivered exceptional service, ensuring customer satisfaction and resolving issues promptly.
- Managed cash transactions and balanced cash register at the end of each shift.
Shift Manager
Baskin Robbins
Flagstaff, USA
12.2021 - 04.2023
- Greeted and served customers.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Host and Server
Cocos Bakery and Restaurant
Flagstaff, USA
01.2020 - 12.2021
- Greeted customers, organized seating schedule, and planned for bigger parties.
- Seated customers, took orders, memorized, and explained the menu.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate Degree - Biology
Pima Community College
Tucson, AZ10.2024
Diploma -
Flagstaff High School
Flagstaff, AZ05.2023
Skills
- Reliable and Responsible
- Customer Service
- Cash Handling Supervision
- Time management
- Front of House Management
- Communication skills
- Leadership
- Cash handling
- Cleaning
- Restaurant experience
- Experience with children
- Hospitality
Certification
- CPR Certification
- Food Handler Certification
References
References available upon request.
Timeline
Swim Instructor
Swimhaus Swim School
05.2024 - 09.2024
Busser and Server
Lil' Abner's Steakhouse
01.2023 - 04.2024
Shift Manager
Baskin Robbins
12.2021 - 04.2023
Deep Cleaner
Self own business
01.2021 - Current
Host and Server
Cocos Bakery and Restaurant
01.2020 - 12.2021
Associate Degree - Biology
Pima Community College
Diploma -
Flagstaff High School
Similar Profiles
Amanda TurnerAmanda Turner
Nanny at Self Own BusinessNanny at Self Own Business
SHELBY EDLINGSHELBY EDLING
Passenger Service Driver at Business to Business Partnership With UberPassenger Service Driver at Business to Business Partnership With Uber
Dur-e-Sameen AkhundDur-e-Sameen Akhund
Research Manager, Sustainability and Inclusion at Pakistan Business Council (Centre of Excellence in Responsible Business – CERB)Research Manager, Sustainability and Inclusion at Pakistan Business Council (Centre of Excellence in Responsible Business – CERB)
Martina ChoeMartina Choe
Endoscopy Technician at St Joseph's HospitalEndoscopy Technician at St Joseph's Hospital
Christina L. KellyChristina L. Kelly
Admin Assistant at Aspire Wealth PartnersAdmin Assistant at Aspire Wealth Partners