- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Avid Reader
- Getting involved in local advocacy groups to promote positive change in the community
- Supporting STEM education initiatives and mentorship programs
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Knitting and Crocheting
- Volunteering for community initiatives to give back to local communities and make a positive impact
Haylee Holt
Lafayette,LA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Cheerful and nurturing, ready to provide safe and stimulating environment for children. Understanding of child development principles and skilled in creating engaging activities that promote learning and growth. Focused on fostering positive impact on children's early education and social skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Babysitting
Self-Employed
01.2019 - Current
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
Server
Half Shell Oyster House
07.2022 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with Toast POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Host
Longhorn Steakhouse
09.2022 - 05.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Teacher's Assistant
Kid's Stuff
06.2022 - 07.2022
- Promoted learning and social development through structured and unstructured playtime.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Taught children to organize toys, wash hands, and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Kept children between ages of three months and one year safe and secure with vigilant oversight.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Took part in professional development workshops to boost skills.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Education
Bachelor of Science - Biology, Kinesiology
University of Louisiana At Lafayette
Lafayette, LA05-2027
High School Diploma -
Early College Academy
Lafayette, LA05-2024
Associate of Science - Biology
South Louisiana Community College
Lafayette, LA05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- CPR training
- Health and safety
- Classroom instruction
- Curriculum planning
- Special needs care
- Safety and supervision
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- CPR/AED Certification - American Heart Association.
- Basic Life Support Certification (BLS)
Interests
Timeline
Host
Longhorn Steakhouse
09.2022 - 05.2023
Server
Half Shell Oyster House
07.2022 - 11.2024
Teacher's Assistant
Kid's Stuff
06.2022 - 07.2022
Babysitting
Self-Employed
01.2019 - Current
Bachelor of Science - Biology, Kinesiology
University of Louisiana At Lafayette
High School Diploma -
Early College Academy
Associate of Science - Biology
South Louisiana Community College
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