Haylee Jones
Fort Riley North,KS
Summary
Dynamic Background Screening Analyst with NQUIRE INC., skilled in conducting thorough background checks and ensuring compliance with industry standards. Proven ability to enhance workflow efficiency and build strong relationships, while maintaining data integrity and confidentiality. Adept at research verification and team collaboration, driving informed hiring decisions and fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
Background Screening Analyst
NQUIRE INC.
02.2025 - Current
- Conducted comprehensive background checks to ensure candidate eligibility and compliance with industry standards.
- Collaborated with internal teams to streamline screening processes and enhance turnaround times.
- Reviewed and analyzed sensitive information, maintaining confidentiality and data integrity throughout investigations.
- Developed detailed reports summarizing findings and presenting recommendations for hiring decisions.
- Enhanced accuracy of background screening reports by conducting thorough research and verification processes.
- Developed strong working relationships with colleagues and external partners, fostering a positive team environment for achieving objectives efficiently.
Sales Associate
Buckle
07.2021 - 05.2022
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and merchandise to drive sales.
- Operated point-of-sale system efficiently, ensuring accurate transactions.
- Collaborated with team members to achieve store sales goals consistently.
- Resolved customer inquiries and concerns promptly, building rapport and loyalty.
- Organized merchandise displays effectively, contributing to a visually appealing store environment.
- Trained new associates on operational procedures and customer service best practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Pharmacy Clerk
Bintz
01.2021 - 07.2021
- Assisted customers with prescription inquiries and medication refills.
- Processed transactions accurately using point-of-sale systems.
- Maintained inventory levels and organized pharmaceutical stock efficiently.
- Collaborated with pharmacists to ensure timely medication dispensing.
- Handled customer complaints professionally, enhancing service experience.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
- Adapted quickly to changing priorities and tasks in a fast-paced environment.
Education
Associate of Arts - Paralegal Studies
Bryant University
Smithfield, Rhode Island, RI05-2027
No Degree - Business Administration
Southern New Hampshire University
Hooksett, NH02-2025
High School Diploma -
Epic Charter School
Oklahoma City, OK05-2022
Skills
- Background checks
- Compliance standards
- Data integrity
- Research verification
- Team collaboration
- Customer service
- Inventory management
- Problem resolution
- HIPAA compliance
- Relationship building
- Workflow optimization
- Time management
Timeline
Background Screening Analyst
NQUIRE INC.
02.2025 - Current
Sales Associate
Buckle
07.2021 - 05.2022
Pharmacy Clerk
Bintz
01.2021 - 07.2021
Associate of Arts - Paralegal Studies
Bryant University
No Degree - Business Administration
Southern New Hampshire University
High School Diploma -
Epic Charter School