Haylee Khurelchuluun
Berkeley,CA
Summary
Motivated emerging museum and library professional bringing strong customer‑service experience, attention to detail, and a welcoming presence. Although new to cultural institutions, I offer proven strengths in assisting guests, maintaining organized public spaces, and supporting smooth daily operations. Known for reliability, quick learning, and collaborative teamwork that enhances visitor experiences and supports staff needs.
Overview
6
6
years of professional experience
Work History
Customer service/Cashier
Fred Meyer Stores
Albany, Oregon
03.2019 - 12.2019
- Handled customer transactions efficiently at checkout stations.
- Processed international currency transactions through partnered bank.
- Was a cashing agent for lottery tickets.
- Processed returns and exchanges according to store policies.
- Collaborated with team members to ensure smooth operations.
- Operated cash register and self-checkout stations, managed cash drawer daily and balanced cash drawers/stations at the end of each shift.
Customer service/Hotel Reservations Agent
Convergys
Las Cruces, New Mexico
04.2015 - 09.2015
- Managed hotel room bookings through reservation software to maintain accurate records.
- Collaborated with team members to consistently enhance service quality.
- Coordinated with hotel staff to facilitate smooth check-in experiences for guests.
- Processed cancellations and modifications for existing reservations, ensuring accuracy in the database.
Cashier lead and pricing associate
Dick’s Sporting Goods
Pleasant Hill, California
01.2014 - 12.2014
- Supervised daily cashier operations to ensure efficient customer transactions.
- Trained new cashiers on register systems and customer service protocols.
- Maintained a comprehensive database of current pricing information across all offerings.
- Created detailed reports on pricing data for senior management review.
- Stocked shelves, racks, and bins with new or transferred merchandise efficiently.
Education
Bachelor of Arts - History of Art
University of California, Berkeley
Berkeley, CA12-2025
Certificate of Achievement - IGETC
Diablo Valley College
Pleasant Hill, CA05-2024
Skills
- Art history research
- Visual analysis
- Cultural analysis
- Customer service
- Team collaboration
- Data organization
- Communication
- Adaptability
- Organizational skills
- Social media management
Languages
English
Native/ Bilingual
Mongolian
Elementary
Timeline
Customer service/Cashier
Fred Meyer Stores
03.2019 - 12.2019
Customer service/Hotel Reservations Agent
Convergys
04.2015 - 09.2015
Cashier lead and pricing associate
Dick’s Sporting Goods
01.2014 - 12.2014
Bachelor of Arts - History of Art
University of California, Berkeley
Certificate of Achievement - IGETC
Diablo Valley College