Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haylee Miller

Lock Haven,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Director

My Gym Childrens Fitness Center
03.2021 - 04.2022
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Generated leads through sales promotions and word-of-mouth.
  • Evaluated team members and offered helpful feedback by observing while performing duties and offering services to customers.
  • Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.

Lead Teacher

My Gym Childrens Fitness Center
06.2019 - 02.2021
  • Led exercises and physical activities to engage students and develop physical skills.
  • Encouraged students to set and achieve fitness goals to develop sense of accomplishment.
  • Managed classroom behavior to maintain safe and orderly learning environments during physical activities.
  • Arranged and maintained gym equipment, setting aside unserviceable gym equipment for repair.
  • Encouraged parent participation without detracting from lesson.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.

Server

Greene Turtle
10.2018 - 05.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Fine Dining Server

Gibson Island Country Club
05.2018 - 10.2018
  • Ran food from chefs to guest tables with dishes that required special serving techniques.
  • Managed sections for smooth flow of guests and orders.
  • Took and submitted orders that accommodated customer preferences and dietary requirements.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged linens and table settings according to seating plan and event theme.

Lifeguard

Tri-Valley Community Pool
06.2016 - 08.2017
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.

Education

Bachelor of Arts - Communications

Lock Haven University of Pennsylvania
Lock Haven, PA
05.2025

High School Diploma -

Tri-Valley High School
Hegins, PA
06.2017

Skills

  • Verbal and Written Communication
  • Customer Interaction
  • Excellent Team Leadership

Timeline

Director

My Gym Childrens Fitness Center
03.2021 - 04.2022

Lead Teacher

My Gym Childrens Fitness Center
06.2019 - 02.2021

Server

Greene Turtle
10.2018 - 05.2019

Fine Dining Server

Gibson Island Country Club
05.2018 - 10.2018

Lifeguard

Tri-Valley Community Pool
06.2016 - 08.2017

Bachelor of Arts - Communications

Lock Haven University of Pennsylvania

High School Diploma -

Tri-Valley High School

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Haylee Miller