Haylee Miller
Longbranch,WA
Overview
21
21
years of professional experience
Work History
Train Conductor
BNSF Railroad
Tacoma, WA
08.2022 - 02.2024
- Communicated with train dispatchers to obtain and adjust directions.
- Performed daily inspections on switches.
- Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
- Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.
- Contributed to a positive work environment by fostering teamwork and collaboration among crew members.
Ymca Customer Service
Tom Taylor Family YMCA
Gig Harbor, WA
09.2007 - 06.2011
- Helping people check into the facility, answering questions.
- Giving tours of the facility, assisting members in any manner of necessity.
- Building relationships with members, learning their names.
- Making a personal connection with each member.
Starbucks
Gig Harbor, WA
01.2007 - 10.2007
- Connecting with customers
- Making coffee, cleaning coffee shop
- Keeping an upbeat work environment
Loan Officer
A Plus Mortgage
Gig Harbor, WA
02.2005 - 02.2006
- Proficient making cold calls, which generated loans.
- Obtaining necessary information to pull credit in order to prequalify potential customers for a loan.
- Making a connection with the customer in order to meet their needs.
- Listening was a key factor to establish the connection with the customer.
- Watching the loan enter the pipeline and close.
Loan Officer
Evergreen Mortgage
Lakewood, WA
08.2003 - 08.2004
- Talking to homeowners face to face about their potential interest in refinancing.
- Successful interaction with customers that was easy to follow up subsequently.
- Becoming proficient making cold calls, which generated loans.
- Identifying the needs of each client.
Physical Therapist aid
MVP Physical Therapy
Lakewood, WA
01.2003 - 08.2003
- Overseeing exercises that the Physical Therapist prescribed to the patients.
- Conversing with patients to maintain a positive environment for patients and staff.
- Patient charting
- Cleaning workspace
- Listening and connecting with patients
Education
High School Diploma -
Pierce College
Lakewood, WA06-2004
Timeline
Train Conductor
BNSF Railroad
08.2022 - 02.2024
Ymca Customer Service
Tom Taylor Family YMCA
09.2007 - 06.2011
Starbucks
01.2007 - 10.2007
Loan Officer
A Plus Mortgage
02.2005 - 02.2006
Loan Officer
Evergreen Mortgage
08.2003 - 08.2004
Physical Therapist aid
MVP Physical Therapy
01.2003 - 08.2003
High School Diploma -
Pierce College