Haylee Munoz
La Feria
Summary
Dynamic and results-oriented professional with a proven track record at McDonalds, adept at enhancing customer satisfaction and team productivity. Excels in fast-paced environments, demonstrating exceptional problem-solving and customer service skills. Skilled in mentoring and multitasking, with a friendly, positive attitude that motivates teams to achieve and exceed targets.
Overview
2
2
years of professional experience
Work History
Star's Drive-In
Car Hop
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Dollar General
Cashier Customer Service
08.2024 - 10.2024
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
McDonalds
Crew Leader
07.2022 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Education
Bachelor in Architectural Science - Welding Technology
Texas State Technical College
Harlingen, TX01-2028
High School Diploma -
La Feria Early College Highschool
La Feria, TX05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
- Calm under pressure
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
ASL
Limited Working
Timeline
Star's Drive-In
Car Hop
10.2024 - Current
Dollar General
Cashier Customer Service
08.2024 - 10.2024
McDonalds
Crew Leader
07.2022 - 02.2024
Bachelor in Architectural Science - Welding Technology
Texas State Technical College
High School Diploma -
La Feria Early College Highschool
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