Summary
Overview
Work History
Education
Skills
Timeline
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Haylee Orozco

Canyon Country,CA

Summary

Professional in food service management, equipped to lead and optimize operations. Strong focus on team collaboration and achieving results. Skilled in staff training, inventory control, and customer satisfaction. Reliable and adaptable to changing needs, ensuring smooth and efficient service.

Overview

3
3
years of professional experience

Work History

Food Service Team Member

Six Flags Magic Mountain
04.2022 - 04.2023
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Earned recognition from management for consistent punctuality, strong work ethic, and excellent teamwork skills.
  • Demonstrated flexibility in adapting to changing schedules or tasks as needed to accommodate fluctuating business demands successfully.
  • Received orders from customers and input into order management system.

Food Service Supervisor

Six Flags Magic Mountain
08.2023 - Current
  • Led a team of employees, providing guidance and support to ensure efficient operations
  • Managed daily operations including inventory management and customer service
  • Developed and implemented strategies to improve productivity and streamline processes
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Food Service Leader

Six Flags Magic Mountain
04.2023 - 08.2023
  • Ensured all equipment was properly maintained and repaired as needed, reducing downtime for essential kitch'en functions.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Evaluated customer feedback on a regular basis, making necessary adjustments to improve overall satisfaction and loyalty.
  • Enhanced team efficiency through effective delegation, training, and performance management of staff members.
  • Managed inventory levels to minimize waste while maintaining adequate supplies for daily operations.
  • Assisted with daily operations of restaurant by reviewing inventory levels, monitoring delivery of supplies, inspecting food preparation and orienting kitchen and dining crew on procedures, store cleanliness and new items or promos.
  • Worked closely with the management to develop and implement staff training programs, leading to higher levels of employee satisfaction and improved service quality.

Education

High school diploma -

Golden Valley High School
Canyon Country, CA

No Degree - General Studies

College of The Canyons
Valencia, CA

Skills

  • Leadership
  • Strategic Planning
  • Creativity
  • Attention to detail
  • Mentoring
  • Team Management
  • Inventory management
  • Employee development

Timeline

Food Service Supervisor

Six Flags Magic Mountain
08.2023 - Current

Food Service Leader

Six Flags Magic Mountain
04.2023 - 08.2023

Food Service Team Member

Six Flags Magic Mountain
04.2022 - 04.2023

High school diploma -

Golden Valley High School

No Degree - General Studies

College of The Canyons

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Haylee Orozco