Haylee Ostavitz
Painesville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in logistics management, inventory control, customer service, etc.
Overview
7
7
years of professional experience
Work History
Head of Shipping and Receiving
Gbginc
05.2023 - Current
- Oversaw daily shipping and receiving operations, ensuring compliance with safety protocols.
- Streamlined inventory management processes to enhance accuracy and efficiency.
- Trained and mentored staff on best practices for shipping procedures and documentation.
- Coordinated logistics with vendors to optimize delivery schedules and reduce delays.
- Implemented process improvements that resulted in faster turnaround times for shipments.
- Managed warehouse layout to maximize space utilization and improve workflow efficiency.
- Developed training materials to enhance team knowledge of shipping software systems.
- Developed strong relationships with carriers, ensuring reliable transportation services for shipments.
- Implemented quality control measures to reduce damaged goods and errors in the shipping process.
- Reduced delivery times for customers through effective coordination with transportation companies.
- Collaborated closely with purchasing department to ensure proper stocking levels were maintained at all times to meet demand requirements.
- Resolved shipment discrepancies promptly, minimizing delays in product deliveries to customers.
- Optimized storage space utilization by reorganizing the warehouse layout for maximum efficiency.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated a forklift, loaded and unloaded trucks
- Organized shipping information, outside services, trucking information, etc into spreadsheets to ensure operations were documented and easily referenced.
Manager
McDonald's
08.2018 - 05.2023
- Supervised daily operations, ensuring adherence to quality and service standards.
- Trained and mentored staff on best practices for customer service and food safety.
- Conducted regular performance evaluations to identify training needs and areas for improvement.
- Managed scheduling to optimize labor costs while maintaining adequate staffing levels during peak hours.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Lakeside High School
Ashtabula, OH05-2020
Skills
- Receiving processes
- Warehouse operations
- Transportation planning
- Freight management
- Stock control
- Shipping procedures
- Teamwork
- Customer service
- Time management
- Cleaning and sanitizing
- Multitasking
- Loading and unloading
- Worker supervision
- Organizational skills
- Shipping and receiving
- Material handling
- Heavy lifting
- Forklift operation
- Inventory control
Timeline
Head of Shipping and Receiving
Gbginc
05.2023 - Current
Manager
McDonald's
08.2018 - 05.2023
High School Diploma -
Lakeside High School