Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Haylee Robertson

Hayden,Alabama

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Stay At Home Mom

SAHM
07.2023 - Current

Front Desk Receptionist

ALABAMA VISION CENTER
05.2022 - 07.2023
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Medical Assistant

Waldrop Chiropractic Clinic
06.2021 - 05.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Performed physical therapy, as well as massaging patients

Associate

Donovan Marine
06.2020 - 01.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

Mcadory High School
Mccalla, AL
05.2020

Skills

  • Word Processing
  • Verbal and Written Communication
  • Customer Service
  • Sorting and Labeling
  • Time Management
  • Multi-Line Telephone Systems
  • Team Collaboration
  • Microsoft Office

Assessments

  • Work Style: Reliability, Familiar, 11/01/20, Tendency to be dependable and come to work
  • Early Childhood Development, Familiar, 09/01/20, Knowledge of the development of children ages 0-3 and of ways to foster that development
  • Customer Service Fit, Familiar, 07/01/20, Measures the traits that are important for success for customer service roles.
  • Cashier Skills, Proficient, 09/01/20, Counting cash, processing transactions, following written procedures, and attending to details
  • Veterinary Receptionist Skills, Familiar, 07/01/20, Managing practitioner schedules and maintaining accurate patient records
  • Attention to Detail, Familiar, 10/01/20, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Inside Sales, Proficient, 04/01/20, Actively listening and responding appropriately; performing common sales calculations.
  • Customer Service, Proficient, 07/01/20, Identifying and resolving common customer issues
  • Data Entry: Accuracy, Highly Proficient, 11/01/20, Entering data quickly and accurately

Timeline

Stay At Home Mom

SAHM
07.2023 - Current

Front Desk Receptionist

ALABAMA VISION CENTER
05.2022 - 07.2023

Medical Assistant

Waldrop Chiropractic Clinic
06.2021 - 05.2022

Associate

Donovan Marine
06.2020 - 01.2021

High School Diploma -

Mcadory High School
Haylee Robertson