Haylee Rogers
GROVELAND,CA
Summary
At Two Guys Pizza, I excelled in preventing food spoilage and ensuring health code compliance, showcasing my strong attention to detail and sanitary food handling. My proactive approach and ability to maintain high cleanliness standards significantly contributed to enhancing customer satisfaction and safety. Demonstrated expertise in kitchen organization and a knack for swiftly resolving customer concerns highlight my hard and soft skills. Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker. Energetic Kitchen Staff Member with progressive experience in heavy traffic restaurant environments. Passionate culinary specialist with drive to master food preparation and deliver top-quality meals and service. Personable team player well-versed at stepping up to meet diverse and demanding kitchen needs.
Overview
1
1
year of professional experience
Work History
Kitchen Staff Member
Two Guys Pizza
06.2023 - 06.2024
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Learned other teammates' work tasks to train as backup.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Worked assignments for different kitchen stations and specialized in fries, breading, grilled hamburgers and pancakes.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed recipes and chef instructions to prepare food correctly.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Transported food items from storage areas to kitchen for prepping.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Inspected dishes and utensils for cleanliness.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
High School Diploma -
Sierra Homeschool
Mariposa, CA06.2024
Skills
- Allergy awareness
- Sanitary food handling procedures
- Health Code Compliance
- Kitchen station rotation
- Cleaning and sanitizing
- Food Preparation
- Safe Food Handling
- Kitchen Organization
- Sauce preparation
- Surface cleaning
- Food Quality Standards
- Cooking
- Cleaning proficiency
- Sanitation and Sterilization Procedures
- Chopping vegetables
- Knife Skills
- Dishwashing
- Cleaning and sanitation
Timeline
Kitchen Staff Member
Two Guys Pizza
06.2023 - 06.2024
High School Diploma -
Sierra Homeschool