Haylee Steelfox
Summary
Growing up around leaders and working in hospitality industries have taught me the value of hard work, dedication, and true leadership. I’m motivated to keep learning, gain experience, and build a career around my passion. I’m a reliable team player who thrives in fast-paced environments, adapts quickly, and is committed to giving my best effort in every opportunity.
Overview
2025
2025
years of professional experience
Work History
Hostess
Ruby Slipper Cafe
Orange Beach
10.2022 - 01.2025
- Assisted guests in selecting comfortable seating for dining experience.
- Addressed concerns regarding food, billing, wait times and traveling.
- Provided assistance by answering questions and resolving issues the guest might have.
- Maintained a positive attitude in fast-paced, high stressful environments.
- Managed reservation systems efficiently, optimizing table turnover and improving guest flow throughout busy service periods.
Front Desk Attendant
Hampton Inn & Suites Chattanooga/Hamilton Place
Chattanooga
07.2022 - 09.2022
Front Desk Attendant
Element Denver International Airport Hotel
Denver
08.2021 - 04.2022
- Greeted guests warmly during arrivals and departures to create a positive atmosphere.
- Provided assistance by answering questions and resolving issues.
- Handled phone communications, guiding guests on travel experiences around the area and the hotel offerings.
- Supported colleagues by preparing the front desk for the next shift.
Leasing Agent
MMI multi family
Foley
- I was a leasing agent for 3 properties
- Helped open a new apartment complex
- Was part of the chamber of commerce group for helping out the apartments
- Conducted property tours for prospective tenants, effectively highlighting features and amenities, enhancing leasing opportunities.
- Managed lease agreements and tenant applications, ensuring accuracy and compliance with company policies and regulations.
- Developed strong relationships with prospective residents, enhancing communication and trust throughout the leasing process.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Education
High School Diploma -
Prairie View High School
HendersonSkills
- Hard worker
- Time efficient
- Fast learner
- Communication
- Team worker
- Problem-solving
- Public speaking
- Leadership
- Customer service
- Xcel experience
- OnQ experience
- Lightspeed experience
- Issue resolution
Awards
Employee of the month - Element Dia Hotel
Languages
English, Fluent
Assessments
- Modules training and testing
- Hostess Certification
- Busser Certification
- Hospitality Training
- Allergy safety
- Safety and Sanitation Guidelines
Timeline
Hostess
Ruby Slipper Cafe
10.2022 - 01.2025
Front Desk Attendant
Hampton Inn & Suites Chattanooga/Hamilton Place
07.2022 - 09.2022
Front Desk Attendant
Element Denver International Airport Hotel
08.2021 - 04.2022
Leasing Agent
MMI multi family
High School Diploma -
Prairie View High School