Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haylee Stingley

Doyle,TN

Summary

Proven track record in enhancing customer satisfaction and streamlining service operations at Taco Bell, showcasing strong multitasking and interpersonal skills. Demonstrated ability to thrive in fast-paced environments, significantly improving guest experiences through attentive service and a positive attitude. Reliable employee who brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Motivated with experience working closely with teammates. Diligently follows instructions. Conscientious and self-directed professional successful at working quickly and accurately.

Overview

5
5
years of professional experience

Work History

Food Service Employee

Taco Bell
08.2021 - Current
  • Assisted in training new employees on proper food handling techniques, company policies, and customer service best practices.
  • Implemented creative strategies for effectively handling customer complaints, resulting in increased satisfaction rates.
  • Improved customer satisfaction by providing efficient and friendly food service in a high-volume setting.
  • Contributed to menu development by suggesting innovative ideas based on current culinary trends paired with customer preferences.
  • Proactively anticipated customer needs during peak dining hours, minimizing wait times and enhancing guest experience.

Server

Gribble's Landing
08.2019 - 07.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Education

Associate of Science - Nursing

Vols State Community College
Cookeville, TN
05.2024

Skills

  • Excellent customer service
  • Positive Attitude
  • Strong Work Ethic
  • Food safety knowledge
  • Sanitation Standards
  • Fast-Paced Environment
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Working with Diverse People
  • Interpersonal Skills

Timeline

Food Service Employee

Taco Bell
08.2021 - Current

Server

Gribble's Landing
08.2019 - 07.2021

Associate of Science - Nursing

Vols State Community College

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Haylee Stingley