Haylee Valdez
East Orange
Summary
Sales Associate with a strong commitment to exceptional customer service and sales maximization. Proven ability to support team objectives and foster customer relationships. Consistently exceeds performance standards and sales targets through persuasive communication and a friendly demeanor.
Overview
6
6
years of professional experience
Work History
Sales Associate
The fantastic world of the portuguese sardine
New York
01.2024 - 10.2025
- Engaged customers to understand their needs and recommend appropriate products.
- Presented product features and benefits to enhance customer understanding.
- Managed inventory levels to ensure product availability and organization.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to improve sales strategies and customer service.
- Trained new staff on sales techniques and company policies effectively.
- Continuously met sales goals via strategic prospecting.
- Offered coupons and special deals to increase customer spending.
- Regularly met or exceeded established sales goals by implementing strategic closing techniques.
Hostess, server, Barback
Fat Taco/Birch NightClub
Hoboken
02.2023 - 01.2024
- Greeted and seated guests promptly upon arrival.
- Managed reservation system to optimize seating arrangements.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Took accurate food and drink orders from customers.
- Mixed cocktails and beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area and service stations.
- Trained new staff on bar procedures, drink preparation, and customer service standards.
- Monitored guest behavior to maintain a safe environment and prevent overconsumption.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Crew member/baker
Little Pie Company
New York
02.2022 - 03.2023
- Embracing all customers with enthusiasm
- Coordinated all aspects of opening and closing shifts to maintain operational flow.
- Prepared and baked various pie flavors according to established recipes.
- Operated cash register, processed transactions, and handled customer payments.
- Monitored inventory levels and restocked supplies as needed during shifts.
- Supported training of new crew members on company policies and procedures.
- Equipped to guide and educate any registered components.
Front desk
Opex South Brooklyn
Brooklyn
11.2019 - 01.2022
- Hosted over 200 clients weekly in gym space
- Registered gym members to ensure availability of slots and workout space.
- Circulated throughout facility to inquire about equipment needs
- Refined and arranged lobby and reception areas to enhance guest comfort.
- Interacted with customers to identify specific requirements.
- Gave excellent recommendations based on customers' preferences.
- Executed cash register duties while overseeing financial transactions.
Education
High school or equivalent -
Eastside Highschool
NY06.2021
Associate of Science - Nursing Practice
Barry University
MIAMI SHORESSkills
- Customer service and engagement
- Schedule coordination
- Activity instruction and facilitation
- Facility maintenance
- Organizational skills
- Adaptability and flexibility
- Sales and marketing strategies
- Inventory management
- Team collaboration
- Problem solving
- Staff training and development
- Time management
- Upselling techniques
Timeline
Sales Associate
The fantastic world of the portuguese sardine
01.2024 - 10.2025
Hostess, server, Barback
Fat Taco/Birch NightClub
02.2023 - 01.2024
Crew member/baker
Little Pie Company
02.2022 - 03.2023
Front desk
Opex South Brooklyn
11.2019 - 01.2022
High school or equivalent -
Eastside Highschool
Associate of Science - Nursing Practice
Barry University