Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Haylee Williams

Coral,MI

Summary

Determined and hardworking individual with 12 years of experience in a Home Improvement store. Eager to further develop interest in trades.

Overview

12
12
years of professional experience

Work History

Plan O Gram Team Member

Menards Inc. - Home Improvement
11.2021 - Current
  • Achieved consistent compliance with corporate standards for merchandising excellence through thorough execution of planograms across all departments.
  • Inventory parts and components to ensure accuracy
  • Contributed to loss prevention efforts through vigilant monitoring of high-theft items and adherence to company policies regarding theft deterrents.
  • Maximized efficiency during major store resets by coordinating with other team members to establish clear timelines and task assignments.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Enhanced store appearance and customer experience by maintaining clean, organized, and visually appealing displays.
  • Sustained effective communication with supervisors regarding progress updates, challenges faced during projects, and potential solutions for improved performance.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Assistant Front Office Manager

Menards Inc. - Home Improvement
04.2016 - 11.2021
  • Troubleshoot issues and repaired rental equipment.
  • Maintained all computer and communication equipment in the store.
  • Built strong relationship with customers
  • Performed audits on cash drawers and cash safe daily
  • Streamlined check-out processes for a smoother guest experience.
  • Payment collections, AP/AR, deposits, and recordkeeping.
  • Created, prepared, and delivered reports to various departments.
  • Drafted employee work schedules to fill coverage gaps.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Enhanced guest satisfaction by efficiently managing front office tasks and addressing customer concerns promptly.
  • Worked effectively in fast-paced environments.

Head Cashier

Menards Inc. - Home Improvement
04.2015 - 04.2016
  • Assisted customers by answering questions and fulfilling requests.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Used POS system to enter orders, process payments and issue receipts.
  • Utilized POS systems proficiently, processing various forms of payment quickly and accurately.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.

Cashier

Menards Inc. - Home Improvement
07.2012 - 04.2015
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Tri County High School
Howard City, MI
05.2012

Skills

  • Time Management
  • Decision-Making
  • Strong Communication Skills
  • Trained on Forklift, Order Selector, and Low Lift
  • Problem-Solving
  • Hand and Power Tool Operation
  • Multitasking
  • Team Player

Additional Information

  • Experience in residential wiring
  • Knowledge in electrical and plumbing components
  • Not afraid to work out in the elements
  • Not afraid to get dirty

Timeline

Plan O Gram Team Member

Menards Inc. - Home Improvement
11.2021 - Current

Assistant Front Office Manager

Menards Inc. - Home Improvement
04.2016 - 11.2021

Head Cashier

Menards Inc. - Home Improvement
04.2015 - 04.2016

Cashier

Menards Inc. - Home Improvement
07.2012 - 04.2015

High School Diploma -

Tri County High School

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Haylee Williams