Haylee (Lottie Miller) Cobb
The Ranch on the Bayou
Anahuac,TX
5
years of professional experience
Energetic and offering outstanding people skills. Well-trained individual with past experience working with children and all types of people as a server and camp counselor. Punctual and dedicated to service. Hardworking and passionate job seeker with strong organizational skills eager to work and socialize.
Work History
Waitress
1 Month- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Communicated special requests and dietary needs clearly to kitchen staff for order accuracy.
- Maintained clean, organized dining areas, resetting tables to support efficient guest turnover.
Waitress
1 Year 1 Month- Delivered attentive table service, ensuring accurate orders and timely food and beverage delivery.
- Communicated special requests and dietary needs clearly to kitchen staff for order accuracy.
- Maintained clean, organized dining areas, resetting tables to support efficient guest turnover.
- Processed payments through POS systems, balancing transactions and resolving billing discrepancies.
- Anticipated guest needs, providing prompt refills, recommendations, and issue resolution.
- Supported opening and closing duties, including setup, restocking, and end-of-shift cleanup.
- Trained new servers on service standards, menu knowledge, and point-of-sale procedures.
Sales Associate
3 Months- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Collaborated with management to implement promotional strategies that increased store traffic and customer engagement.
- Developed strong relationships with regular customers, contributing to repeat business and referrals.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged customers to build rapport, fostering loyalty and enhancing repeat business.
- Resolved customer challenges by recommending relevant products and services, improving overall satisfaction.
- Collaborated with team members to improve overall store performance by sharing best practices.
Assistant Manager
3 Months- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, organized store environment, contributing to positive customer experience.
- Addressed and resolved customer complaints promptly, leading to improved customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored junior staff in professional development, providing guidance and support in their roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Cashier
4 Months- Greeted customers and addressed inquiries to enhance shopping experience.
- Worked a flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Guided customers through purchases, item location, and reward program enrollment.
- Restocked merchandise in front lanes to maintain availability.
- Restocked and organized merchandise in front lanes.
- Stocked and tagged merchandise on shelves to ensure proper inventory management.
Retail Worker
3 Months- Clarified seasonal employment status to potential employers during interviews.
- Collaborated with team members to plan and execute store promotions and sales events, enhancing customer engagement and driving revenue.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Streamlined inventory management processes, ensuring optimal product availability and minimizing stock discrepancies.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Created eye-catching visual merchandising displays that effectively showcased products, attracting customer interest and increasing sales.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
Server
6 Months- Built strong relationships with regular customers, enhancing their dining experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Checked identification for minimum age for sale of alcoholic beverages.
- Cultivated warm relationships with regular customers.
- Restocked supplies, ice, trays, and delivery bags during slow periods to ensure efficient service.
- Checked customer identification to verify legal drinking age for minimum age for sale of alcoholic beverages.
- Documented special patron requests and coordinated with kitchen for accurate delivery.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Volunteer
2 Months- Assisted in organizing special events and programs to enhance participant experience.
- Maintained clean and operational facilities to ensure program effectiveness.
- Maintained clean, neat and operational facilities to serve program needs.
- Coordinated event logistics to facilitate engaging and smooth-running activities.
- Recorded volunteer hours in detailed spreadsheets for accurate tracking. in spreadsheets.
- Used strong interpersonal communication skills to convey information to others.
- Used strong interpersonal communication skills to convey information to others
Education
High School Diploma
- Awarded 2nd place spelling bee
- Awarded senior recognition in band
- Awarded all state band
- Awarded 6th place in ag show for broilers, and qualified to sell them
- Awarded 4th place creative writing
- Completed AP course in Literature
- Completed AP course in Music theory
- Extracurricular Activities: band/marching band since 6th grade
- President of the anime club
- FFA Member
- Competed in various FFA competitions, such as mock job interviews
Skills
Great customer service
Proactive service approach
Adaptability in service
Goal-oriented
Empathy
Personable demeanor
Positive attitude
Timeline
Waitress
The Ranch on the Bayou
09.2026 - CurrentRead More
Waitress
El Toro
08.2025 - 09.2026Read More
Sales Associate
Five Below
05.2025 - 08.2025Read More
Assistant Manager
Palm Beach Tan
01.2025 - 04.2025Read More
Cashier
Big Lots
08.2024 - 12.2024Read More
Retail Worker
Game X Change
10.2023 - 01.2024Read More
Server
Cracker Barrel
01.2023 - 07.2023Read More
Volunteer
Armand Bayou Nature Center
06.2021 - 08.2021Read More
Lee High School
High School Diploma
Read More