Hayleigh Anderson
Compassionate and highly organized Social Work student specializing in Behavioral Health, Case Management, and Substance Use Disorder Counseling. A substantial background in restaurant management with experience in crisis de-escalation, cross-departmental coordination, and mentoring staff with empathy. Combines restaurant experience with academic training in behavioral health, excelling at high-stress problem-solving, compliance enforcement, and building rapport with diverse populations. Certificates of completion for training in Suicide Assessment (C-SSRS), Mandated Reporting, and Trauma-Informed Care (ACEs Aware). Committed to utilizing experience, interpersonal skills, and clinical training in a supportive role.
Work History
Line Cook
2 Years 10 Months- Leverage clear communication with cooks and servers to enhance kitchen efficiency and improve order accuracy through active listening, effective feedback, and precise verbal instructions
- Understanding how each aspect of the restaurant influences the other through competency in working each kitchen station and knowledge of the responsibilities of other staff
- Facilitate comprehensive new employee training and enforce health code compliance through effective on-the-job shadowing, significantly enhancing adherence to regulations
Assistant General Manager
1 Year 2 Months- Managed two cafe locations for The Front Climbing Club in collaboration with other managers
- Hired, trained, and mentored entry-level and leadership staff under a culture that encouraged autonomy and self-efficacy
- Crafted extensive training frameworks and operational protocols that increased team productivity through the application of Microsoft Office Suite and Learning Management Systems
- Developed menus, weekly specials, recipes, build sheets, and order forms using Microsoft Word and Excel
- Advocated for employee development and well-being, and empowered employee's initiative for professional development and strengthened self-efficacy through mentorship and employee participation in the development of menu items, specials, and standard procedures
- Streamlined a catering process for high-volume events that elevated cross-departmental coordination and execution efficiency
- Collaborated with the management staff and built professional relationships with restaurant vendors and compliance officers to track inventory, handle orders, ensure DABS compliance, and enforce food safety standards
Kitchen Manager
2 Years- Promoted from cook to a custom "kitchen specialist" role within 6 months of employment
- Trained and mentored staff on kitchen safety, knife skills, efficiency, and foundational cooking techniques
- Enhanced operational standards through compliance with Federal Drug Administration and United States Department of Agriculture guidelines, leading to improved process efficiency and enhanced quality control amid significant sales growth
- Developed kitchen prep lists, pars, and fostered consistent and open communications with managers
- Managed weekly orders, recipe updates, and ensured food safety standards
Education
Associate of Science/Art - Social Work
- Current Student
- Concentrations: Behavioral Health Technician (BHT), Substance Use Disorder Counselor (SUDC), Case Management
Associate of Science/Art - Culinary Arts
Skills
Affiliations
Certification
SBIRT for Health and Behavioral Health Professionals | Addiction Technology Transfer Center Network | Aug '26 Mandatory Reporter | Mandated Reporter Training | NATL | Jan '26, Case Management Certification | Utah Dept. of Health and Human Services | Jan '26, Improving Cultural Competency for Behavioral Health Professionals Training | Cine-Med | Jan '26, Domestic Violence & Intimate Partner Violence Training | Utah Domestic Violence Coalition | Course 101 & 102 | Jan '26, ACEs Aware: Stress Busters Training | California Dept. of Health Care Services | Jan '26, ACEs Aware Training, California Dept. of Health Care Services | California Dept. of Health Care Services | Jan '25, Social Emotional Learning (SEL) Training | CASEL | Jan '25, ServSafe Manager Certification | ServSafe: National Restaurant Association | Jan '23