Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayleigh Brown

Denton,TX

Summary

Passionate and hard working student with excellent customer service skills. Dedicated to ensure customers leave with an adequate experience, persuading them to return. Creates a welcoming environment for customers as well as co workers. Extremely punctual.

Overview

2
2
years of professional experience

Work History

Crew Member

Chicken Express
07.2021 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.

Barista

Starbucks
11.2022 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Promoted additional items with beverages, increasing store sales.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Used POS system to accurately enter orders and process payments.

Education

Bachelor of Science - Psychology

Texas Woman's University
Denton, TX
05.2027

Associate of Arts - General Studies

Temple College
Taylor, TX
05.2023

Skills

  • POS System Operations
  • Adaptive and Creative
  • Food Preparation and Safety
  • Patient
  • Punctual
  • Eager to learn
  • Problem Solving
  • Customer Service
  • Teamwork
  • Organized

Timeline

Barista

Starbucks
11.2022 - 08.2023

Crew Member

Chicken Express
07.2021 - 11.2023

Bachelor of Science - Psychology

Texas Woman's University

Associate of Arts - General Studies

Temple College

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Hayleigh Brown