Hayleigh Eichenberg
Montgomery
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and delivering high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining a clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
The Perfect Round
10.2025 - 12.2025
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Developed seasonal drink menus, incorporating customer feedback to drive sales and satisfaction.
- Engaged with patrons to build rapport and foster a welcoming bar atmosphere.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Managed at least 15 customers at once, leaving satisfied and happy.
Bartender/Server
Krawfish Kai
01.2024 - 10.2025
- Maintained bar inventory and supplies, ensuring efficient operations during peak hours.
- Collaborated with kitchen staff to synchronize food and drink orders for timely service.
- Monitored compliance with health and safety regulations, promoting a clean and safe environment.
- Fostered positive relationships with regular customers, driving repeat business through exceptional service.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Trained new team members on service procedures and restaurant policies.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Managed well over 50 guests throughout shift during busy season.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, Texas, TX05-2027
Skills
- Classic cocktails
- Strong multitasking
- Highly reliable
- Team player attitude
- Outgoing and engaging personality
- Responsible alcohol service
- Cash register operation
- Memory retention
- Food service
- Safe food handling
- Order accuracy
- High volume dining
Accomplishments
I have 17 years of experience with the Girl Scouts of San Jacinto and have obtained the Bronze and Silver awards with over 1,000 hours of community service. I and my troop strived for greatness, with each girl selling over 1,000 boxes of cookies every year and achieving "Best Selling Troop" of the year, multiple years in a row.
I was also a part of the Lake Creek High School band and FFA. All 4 years of my band career I was a percussionist and won best drum-line in show at UIL all 4 years. With the FFA, I was apart of the Equine Judging CTE team and made it all the way to the Texas State Competition.
Certification
TABC Certification - Renewed Jan 2026
Texas Food Handlers Training Program Certificate - Renewed Jan 2026
Timeline
Bartender
The Perfect Round
10.2025 - 12.2025
Bartender/Server
Krawfish Kai
01.2024 - 10.2025
Bachelor of Science - Criminal Justice
Sam Houston State University