Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayleigh Kinnaird

Eastlake

Summary

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

PCR

Vetcor
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Supervised daily pet care operations, ensuring safety and well-being of animals.
  • Maintained cleanliness and organization of animal habitats, promoting health standards.
  • Collaborated with veterinarians for health assessments, vaccinations, and treatments.
  • Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
  • Supervised daily pet care activities, ensuring safety and well-being of animals.

Sales Assistant Manager

Rent-A-Center
02.2024 - 10.2024
  • Created new customer agreements
  • Handled incoming and outgoing calls
  • Selling customers on items in store and online
  • Handled online and in store orders
  • Consistently exceeded sales targets by XX% each quarter, resulting in recognition as top-performing sales representative
  • Developed and maintained strong relationships with key clients, resulting in a increase in repeat business
  • Analyzed sales data regularly to identify areas of improvement and implemented targeted strategies that led to a increase in overall sales performance
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Maintained knowledge of inventory and promotions to support sales initiatives.


Service Porter

Cadillac
01.2022 - 01.2024
  • Safely operated company vehicles to transport passengers and/or cargo to designated locations
  • Maintained a clean and organized vehicle interior, ensuring a comfortable and pleasant experience for passengers
  • Followed all traffic laws, regulations, and safety protocols to ensure the safety of passengers, pedestrians, and other drivers on the road
  • Provided excellent customer service by greeting passengers in a friendly manner and addressing any questions or concerns they may have had
  • Maintained accurate records of mileage, fuel consumption, passenger counts, and other relevant information for reporting purposes
  • Collaborated with dispatchers or transportation coordinators to coordinate pick-up times, drop-off locations, and special requests from passengers
  • Maintained a high level of professionalism when interacting with customers even in challenging situations

General Manager

Jiffy Lube
02.2021 - 01.2023
  • Led a team of XX employees, providing guidance, training, and support to ensure high levels of productivity and performance
  • Developed and implemented strategic plans to drive business growth and increase profitability
  • Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
  • Implemented effective marketing strategies that increased customer traffic by XX%
  • Analyzed sales data regularly to identify areas of improvement and implemented targeted strategies that led to a XX% increase in overall sales performance
  • Demonstrated expertise on product features/advantages/benefits during client interactions which resulted into an average deal size growth of XX%
  • Developed and implemented sales strategies that resulted in a XX% increase in annual revenue

Senior Technician/Supervisor

Valvoline Instant Oil Change
01.2017 - 02.2021
  • Performed oil changes and routine maintenance on vehicles, ensuring proper lubrication and functionality of engines
  • Utilized knowledge of different vehicle makes and models to recommend appropriate oil types and filter replacements
  • Efficiently completed XX oil changes per day, maintaining a high level of accuracy and attention to detail
  • Inspected vehicles for any additional maintenance or repair needs, providing recommendations to customers
  • Maintained a clean and organized work area, following safety protocols and disposing of used materials properly
  • Collaborated with team members to ensure timely completion of all service requests during busy periods
  • Followed established procedures for documenting services performed accurately in the system/database

Education

High school diploma - General Studies

Mentor High School
Mentor, OH
05.2018

Skills

  • Data entry (5 years)
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Mechanic Experience (5 years)
  • Team Management (3 years)
  • Mechanical knowledge
  • Computer skills
  • Cash handling
  • Light Automotive Repair and maintenance (5 years)
  • Inventory Control
  • Customer service (6 years)
  • Typing
  • Communication skills
  • Cleaning
  • Phone etiquette
  • Recruiting
  • Guest Services
  • Management (2 years)
  • Driving
  • Schedule management
  • Mentoring
  • POS

Certification

Driver's License

Timeline

PCR

Vetcor
02.2025 - Current

Sales Assistant Manager

Rent-A-Center
02.2024 - 10.2024

Service Porter

Cadillac
01.2022 - 01.2024

General Manager

Jiffy Lube
02.2021 - 01.2023

Senior Technician/Supervisor

Valvoline Instant Oil Change
01.2017 - 02.2021

High school diploma - General Studies

Mentor High School

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