Summary
Overview
Work History
Education
Skills
Timeline
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Hayley Adams

Madera,CA

Summary

Results-driven supervisor with expertise in team leadership and operational effectiveness. Proven ability to enhance productivity, resolve customer complaints, and train new employees, contributing to superior customer satisfaction and streamlined workflows.

Overview

4
4
years of professional experience

Work History

Supervisor

Lowe's
Madera, California
02.2022 - Current
  • Established strategies optimizing team performance and productivity.
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Trained new employees on company policies, job duties, and performance expectations.

Cashier

Lowe's
Pikeville, Kentucky
01.2022 - 01.2022
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Education

Some College (No Degree) - Agricultural Business

MADERA COMMUNITY
Madera, CA

Some College (No Degree) - Criminology

MADERA COMMUNITY
Madera, CA

Skills

  • Customer service
  • Team leadership
  • Operational effectiveness
  • Conflict resolution
  • Employee development
  • Documentation and reporting

Timeline

Supervisor

Lowe's
02.2022 - Current

Cashier

Lowe's
01.2022 - 01.2022

Some College (No Degree) - Agricultural Business

MADERA COMMUNITY

Some College (No Degree) - Criminology

MADERA COMMUNITY

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