Hayley Arias
Katy,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Home Stager
Harphome Staging
01.2023 - Current
- Enhanced property appeal by strategically arranging furniture, artwork, and accessories.
- Increased the perceived value of properties with well-planned design layouts and color schemes.
- Managed project timelines effectively, ensuring timely completion of all home staging tasks.
- Transformed vacant homes into inviting spaces by selecting appropriate rental furniture and decor items.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally.
- Assisted in marketing efforts for the company by creating visually appealing social media content and promotional materials.
- Facilitated smooth communication between team members, fostering a positive work atmosphere that supported collaboration and productivity.
- Coordinated logistics for moving furniture and accessories between storage facilities or directly to properties as needed.
- Helped clients achieve faster home sales and higher offers by providing expert advice on property presentation and curb appeal improvements.
- Assisted clients with budget considerations and made recommendations for furniture, wall hangings and more cost effective items.
Server
03.2015 - 03.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Babysitter
03.2012 - 03.2019
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Implemented consistent routines
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Communicated with parents regarding children's progress and development, raising any issues.
- Planned fun outings and educational activities to keep children entertained.
- Engaged with children on individual basis to build positive relationships.
- Encouraged children to be understanding and patient with others.
- Taught children basic life skills, manners and personal hygiene.
- Helped children complete homework assignments and school projects.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Provided developmentally appropriate activities for children.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
Volunteer
Animal Care Services
02.2010 - 03.2012
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.
- Enhanced community awareness of shelter programs and events through active participation in outreach activities.
- Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
- Facilitated successful adoptions by accurately assessing potential adopters'' needs and matching them with suitable companion animals from the shelter population.
- Participated in fundraising events aimed at generating support for the ongoing operations of the animal shelter facility.
- Assisted with adoption process by providing information about animals to potential adopters.
- Attended community events to promote pet adoption and responsible pet ownership.
Education
Addiction Counselor Training - Addiction Counseling
ACTS
Houston, TX09.2023
High School Diploma -
Boerne - Samuel V Champion High School
Boerne, TX12.2015
Skills
- Problem-solving abilities
- Resourcefulness
- Team collaboration
- Critical Thinking
- Active Listener
- Effective Team Leader
- Performance Improvement
- Strong Work Ethic
- Positive Attitude
- Conflict Resolution
- Effective Communication
- Time Management
- Problem Solving
- Team Collaboration
- Conflict and Complaint Resolution
- Team Player
- Cool Under Pressure
- Team Leadership
- Adaptable and Flexible
- Reliable and Responsible
- Empathy and compassion
- Boundary Setting
- Substance Abuse Awareness
- Motivational Techniques
- Emotional Intelligence
- Self-Awareness
- Team Building
- Goal Setting
- Resilience Building
- Peer Support
- Active Listening
- Decision Making
- Crisis Intervention
- Group Sessions
- Counseling Techniques
Affiliations
- Pilates, staying active
- Avid reader
- Always looking for new ways to expand knowledge
- always looking for new challenges
- Seeking new opportunities to grow
- Being an active part of my community
- Building and nurturing quality friendships
Certification
I acquired certificates of completion for multiple levels of rehabilitation and leadership. I acquired certificates of training for Intervention and Crisis management as well as a few others within the Addiction realm.
Timeline
Home Stager
Harphome Staging
01.2023 - Current
Server
03.2015 - 03.2018
Babysitter
03.2012 - 03.2019
Volunteer
Animal Care Services
02.2010 - 03.2012
Addiction Counselor Training - Addiction Counseling
ACTS
High School Diploma -
Boerne - Samuel V Champion High School
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