Summary
Overview
Work History
Education
Skills
Timeline
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Hayley Batista

Wesley Chapel,FL

Summary

Dedicated and resourceful Human Resources professional with experience in personnel management, employee support, and administrative operations gained through military service. Currently pursuing a Bachelor of Business Administration with a concentration in Human Resources. Skilled in onboarding, compliance, benefits administration, and employee relations with a strong commitment to supporting organizational success.

Overview

7
7
years of professional experience

Work History

Child Care Manager

EOS Fitness
04.2023 - 08.2023
  • Supervised childcare staff, ensuring adherence to company policies, safety regulations, and quality care standards.
  • Registered and verified children in the system, confirming all requirements were met before entry.
  • Managed the full employee lifecycle for childcare staff, including application processing, interviews, onboarding, and training.
  • Maintained clear communication with team members and management, addressing issues promptly and implementing effective solutions.

Child Care Associate

Crunch Fitness
09.2022 - 08.2023
  • Communicated with parents and guardians to address concerns, resolve issues, and provide consistent updates—building strong relationships and practicing conflict resolution.
  • Ensured a safe and inclusive environment, applying risk management practices and compliance with health and safety standards.
  • Maintained cleanliness protocols by sanitizing toys, play areas, and equipment, demonstrating attention to detail and policy adherence.
  • Supported team operations by coordinating schedules, assisting with onboarding processes, and fostering a collaborative work environment.

Human Resources Specialist

Army
08.2018 - 01.2020
  • Oversaw and safeguarded sensitive personnel records, ensuring strict confidentiality and compliance with regulations.
  • Resolved critical administrative and personnel issues with efficiency and accuracy under time-sensitive conditions.
  • Drafted, reviewed, and processed essential human resources documents to support brigade-level operations.
  • Produced and issued official identification cards for soldiers, dependents, and civilian employees.
  • Managed in-processing and out-processing of brigade personnel, ensuring smooth transitions and accurate recordkeeping.

Bank Teller

Landmark Credit
05.2018 - 08.2018
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Personal Trainer Intern

Madison Area Technical College, Portage and Reedsburg
01.2018 - 05.2018
  • Coached and guided clients through individualized assessments and development plans, reinforcing skills in training, mentorship, and performance improvement.
  • Educated clients on safe and effective use of equipment, emphasizing compliance with standards and best practices.
  • Designed and implemented tailored training programs to support goal achievement, enhance performance, and improve overall well-being.

Bakery and Deli Clerk

Piggly Wiggly Supermarket
07.2016 - 05.2018
  • Supported daily operations by assisting an average of 50 customers with purchases and orders, showcasing strong communication, client relations, and problem-solving abilities.
  • Ensured quality control and presentation of bakery products, demonstrating attention to detail and adherence to operational standards.
  • Managed inbound customer inquiries via phone, providing accurate information and fostering positive customer experiences, reflecting skills in customer service, relationship management, and process compliance.

Food Packager

P S Seasoning & Spices
05.2017 - 08.2017
  • Packed, processed and forwarded diverse food products following specific instructions.
  • Maintained a clean and organized work environment, promoting optimal workflow and minimizing cross-contamination risks.
  • Ensured food safety and quality by strictly adhering to company guidelines and industry standards during the packaging process.
  • Removed defective food or packaging products and materials and properly placed and routed rejected items.

Cashier

St Vincent De Paul Society Thrift Stores
09.2016 - 05.2017
  • Provided exceptional customer service by assisting with purchases, resolving inquiries, and promoting loyalty programs, demonstrating strong communication and relationship-building skills.
  • Accurately processed and organized over 70 incoming merchandise items daily, applying attention to detail and adherence to operational procedures.
  • Supported team operations by restocking and arranging merchandise efficiently, contributing to process improvement and overall store performance.

Education

Bachelor of Science - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
11-2025

Technical Diploma - Fitness And Wellness Specialist

Madison Area Technical College
Madison, WI
05-2016

Skills

  • Employee Relations & Support
  • Recruitment & Onboarding
  • Personnel Record Management
  • HR Compliance & Employment Law
  • Benefits Administration
  • Training & Development Support
  • Conflict Resolution
  • Organizational & Communication Skills

Timeline

Child Care Manager

EOS Fitness
04.2023 - 08.2023

Child Care Associate

Crunch Fitness
09.2022 - 08.2023

Human Resources Specialist

Army
08.2018 - 01.2020

Bank Teller

Landmark Credit
05.2018 - 08.2018

Personal Trainer Intern

Madison Area Technical College, Portage and Reedsburg
01.2018 - 05.2018

Food Packager

P S Seasoning & Spices
05.2017 - 08.2017

Cashier

St Vincent De Paul Society Thrift Stores
09.2016 - 05.2017

Bakery and Deli Clerk

Piggly Wiggly Supermarket
07.2016 - 05.2018

Bachelor of Science - Business Administration And Management

Southern New Hampshire University

Technical Diploma - Fitness And Wellness Specialist

Madison Area Technical College

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