HAYLEY BEHEL
Muscle Shoals,USA
Summary
Dynamic service technician with a proven track record at Walmart, excelling in customer satisfaction and safety compliance. Recognized for adaptability and problem resolution skills, consistently delivering exceptional service. Expertise in machinery operation combined with a strong attention to detail ensures high-quality outcomes in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Service Technician
Walmart
Muscle Shoals, USA
12.2021 - Current
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various services.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Worked outside in all weather conditions.
Crew Member
McDonalds
Sheffield, USA
08.2021 - 12.2021
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Operator
North American Lighting
Muscle Shoals, USA
07.2020 - 07.2021
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Manager in Training
McDonalds
Tuscumbia, USA
12.2017 - 07.2020
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Assisted with onboarding of new employees by providing training and development resources.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Described product to customers and accurately explained details and care of merchandise.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School -
Colbert County High School
Leighton, AL01.2019
Skills
- Attention to detail
- Customer service
- Independent work
- Reliability
- Problem resolution
- Manufacturing expertise
- Safety compliance
- Adaptability
- Professional accountability
- Machinery operation
Timeline
Service Technician
Walmart
12.2021 - Current
Crew Member
McDonalds
08.2021 - 12.2021
Operator
North American Lighting
07.2020 - 07.2021
Manager in Training
McDonalds
12.2017 - 07.2020
High School -
Colbert County High School
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