Hayley Brashier
Port orange,FL
Summary
Dynamic hospitality professional with extensive experience at Peach Valley Cafe, excelling in customer service and effective multitasking. Proven ability to enhance guest satisfaction through attentive service and efficient operations. Skilled in payment processing and maintaining cleanliness, ensuring a welcoming atmosphere while managing high-volume service demands.
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in [Desired Position] role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess/Server
Peach Valley Cafe
10.2024 - Current
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Communicated wait times to guests, maintaining positive dining experience.
- Assisted servers during peak hours, enhancing team workflow and guest satisfaction.
- Provided excellent customer service by promptly addressing guest inquiries and requests
- Maintained cleanliness and organization of dining area to enhance guest experience
- Assisted in food and beverage preparation, ensuring adherence to health and safety standards
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Tijuana Flats
05.2024 - 09.2024
- Collaborated with team members to efficiently manage high-volume service during peak hours
- Processed customer orders accurately using point-of-sale system for efficient transaction handling
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Communicated effectively with kitchen staff to expedite food delivery processes.
Sales Associate
Buckle
07.2023 - 05.2024
- Assisted customers in selecting merchandise that meets their needs and preferences.
- Developed product knowledge to provide accurate information and enhance customer experience.
- Collaborated with team members to maintain store visual standards and presentations.
- Processed transactions efficiently using POS systems while ensuring accuracy in cash handling.
- Engaged customers through personalized service, enhancing overall shopping experience.
- Maintained inventory accuracy by organizing stock and conducting regular audits.
Hostess
Takaras Steakhouse
10.2022 - 07.2023
- Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
- Managed reservation system, optimizing seating arrangements to enhance customer flow.
- Assisted in training new hosts, promoting adherence to service standards and protocols.
- Coordinated with kitchen staff to communicate guest needs and special requests effectively.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Certificate - Baking
Daytona State College
Daytona Beach, FL12-2025
High School Diploma -
Atlantic High School
Port Orange, FL05-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Customer service expertise
- Hospitality service expertise
- Payment processing
Certification
- ServSafe
- Food Safety Managment
Timeline
Hostess/Server
Peach Valley Cafe
10.2024 - Current
Server
Tijuana Flats
05.2024 - 09.2024
Sales Associate
Buckle
07.2023 - 05.2024
Hostess
Takaras Steakhouse
10.2022 - 07.2023
Certificate - Baking
Daytona State College
High School Diploma -
Atlantic High School