Hayley Bushey
Bradenton,FL
Summary
Positive and upbeat administrative team member with exceptional interpersonal and conflict management skills. Committed to improving business to client relationships through strong customer service and communication skills. Comprehensive knowledge in Title Express, Word, and Excel. Seeking to learn and grow in the administrative role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Title Agent/Processor
The Moriarty Law Firm
Bradenton, FL
02.2021 - Current
- Reviewed and executed confidential documents, contracts and disclosures.
- Collaborated with lenders, agents and legal professionals to resolve transactional and title issues.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Prepared closing documents and performed real estate closings.
- Developed new business and managed new and existing clients.
Server/Hostess
Riverhouse Bar And Grill
Palmetto, FL
05.2017 - 02.2021
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Closing Assistant
Sarasota Title Services, Inc
Sarasota, FL
11.2019 - 02.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Maintained checklists of required documentation and open issues affecting closings.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Education
Associate of Arts - Business Administration
State College of Florida, Manatee-Sarasota
Bradenton, FL05.2021
High School Diploma -
Palmetto High School
Palmetto, FL05.2019
Skills
- Excellent Communication
- Critical Thinking
- Problem-Solving
- Multitasking and Prioritizing Abilities
- Customer Complaint Resolution
- Computer Proficiency
Certification
- Word
- Powerpoint
- Excel
- Adobe Premiere
- Title express
- Notary
Timeline
Title Agent/Processor
The Moriarty Law Firm
02.2021 - Current
Closing Assistant
Sarasota Title Services, Inc
11.2019 - 02.2020
Server/Hostess
Riverhouse Bar And Grill
05.2017 - 02.2021
Associate of Arts - Business Administration
State College of Florida, Manatee-Sarasota
High School Diploma -
Palmetto High School
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