Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Cacciotti

Crosby,United States

Summary

Proactive and caring worker with 2 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

9
9
years of professional experience

Work History

Daycare Teacher

Crosby Christian Academy
02.2022 - Current
  • Crafted and implemented engaging activities and educational lesson plans for a prekindergarten classroom of 15 - Supervised and nurtured the development of children ages 6 months-12 years
  • Provided individual assistance to struggling students
  • Developed and maintained positive relationships with parents and guardians
  • Collaborated with fellow teachers to ensure a safe learning environment

Sales Associate

Cavendar’s
09.2021 - 01.2022
  • Supported customers by offering advice, recommending boots, and upselling additional products
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Assisted sales team by operating cash registers, tidying sales floor, and managing stock, when required
  • Display merchandise to create a visually appealing sales floor that encourages customers to purchase accessories in addition to large furniture items

Customer Service Representative

Pluckers
01.2019 - 06.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Customer Service Representative

Main Event Entertainment
04.2022 - 09.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.

Hostess

Nate And Nick's
01.2015 - 06.2016
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Accommodated special seating requests for guests to enhance satisfaction.

Education

High School Diploma -

Clear Creek High School
League City, TX
05.2020

Skills

  • Customer Service
  • Time Management
  • Disciplinary Enforcement
  • Sanitation and Hygiene
  • Special Requirements
  • Labor Relations

Timeline

Customer Service Representative

Main Event Entertainment
04.2022 - 09.2022

Daycare Teacher

Crosby Christian Academy
02.2022 - Current

Sales Associate

Cavendar’s
09.2021 - 01.2022

Customer Service Representative

Pluckers
01.2019 - 06.2020

Hostess

Nate And Nick's
01.2015 - 06.2016

High School Diploma -

Clear Creek High School

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Hayley Cacciotti