Hi, I’m
Hayley Cook
Hooper,UT
Yesterday is history. Tomorrow is a mystery. Today is a gift.
That's why we call it 'the present'.
- Eleanor Roosevelt
Summary
Passionate and hardworking job seeker, with strong organizational and communication skills. Detail oriented and able to handle multiple projects with efficiency. Willing to take on responsibilities and meet goals.
Overview
7
years of professional experience
Work History
Target
Assets Protection
11.2022 - 12.2023
Job overview
- Enhanced security measures by implementing effective surveillance strategies and utilizing advanced technology.
- Improved team performance by providing comprehensive training in assets protection procedures and protocols.
- Maintained a safe working environment through regular safety audits and adherence to company policies.
- Prevented loss during each shift by identifying areas of vulnerability.
- Ensured safety of guests and team members when concerns were communicated.
- Reviewed theft trends regularly, identifying patterns of repeat offenders.
- Assisted in apprehensions on suspects, and partnered with law enforcement.
- Patrolled store and parking lot consistently to ensure safety.
- Monitoring guest behavior.
- Assisted in operation of live surveillance during follows.
- Wrote reports on activities and results.
- Developed a positive rapport with team members to enhance collaboration between store side team and assets protection.
- Traveled to other stores in the district to assist in creating a visual presence and safe environment.
Target
Sales Associate
05.2021 - 11.2022
Job overview
- Developed relationships with returning customers and ensured consistent satisfaction per visit.
- Assisted in achieving monthly sale targets by implementing effective sales strategies.
- Collaboration with team members to improve workflow during every shift.
- Maintaining knowledge of ongoing sales every week.
- Assisted in training new team members on Point of Sale system, product information, and sales techniques.
- Handled cash transactions efficiently.
- Provided positive experiences for every guest by maintaining organization and cleanliness of the sales floor.
- Prepared merchandise by price tagging.
- Managed returns, exchanges, and refunds efficiently.
- Engaged with team and guests to enhance overall positive environment.
Olive Garden
Busser
08.2020 - 02.2021
Job overview
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Ensured timely food delivery by assisting servers in delivering food to guests.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Maintained cleanliness throughout every shift.
- Collaborated with fellow bussers and servers to enhance efficiency of workflow.
Olive Garden
Host
08.2020 - 02.2021
Job overview
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Ensure cleanliness by the entrance and restrooms per shift.
- Promptly assisted guests with concerns and needs.
Hot Topic
Sales Associate
03.2020 - 08.2020
Job overview
- Greeted customers, aided in locating merchandise on the sales floor.
- Maintained a clean and organized area environment, assisted in daily cleaning duties.
- Efficient cash handling and processing transactions.
- Managed returns and exchanges.
- Assisted in packing shipments and fulfilling orders for external buyers.
Lagoon Amusement Park
Sales Associate
03.2017 - 08.2017
Job overview
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
Two Rivers High SchoolOgden, UT
High School Diploma
04.2019
Skills
- Technical Proficiency
- Organizational Skills
- Multitasking
- Report Writing
- Time Management
- Decision Making
- Attention to Detail
- Teamwork and Collaboration
- Problem Solving
- Relationship Building
- Flexible Schedule
- Teamwork
- Positive attitude
- Computer literacy
- Flexible Schedule
- Teamwork
- Positive attitude
- Computer literacy
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assets Protection
Target
11.2022 - 12.2023
Sales Associate
Target
05.2021 - 11.2022
Busser
Olive Garden
08.2020 - 02.2021
Host
Olive Garden
08.2020 - 02.2021
Sales Associate
Hot Topic
03.2020 - 08.2020
Sales Associate
Lagoon Amusement Park
03.2017 - 08.2017
Two Rivers High School
High School Diploma
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