Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Cravens

Houston,TX

Summary

Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.

Overview

2
2
years of professional experience

Work History

Office Administrator

4-Horn Investments
04.2022 - Current
  • Interacted with customers by phone, email, or in person to provide information.
  • Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Marketing Intern

4-Horn Investments
02.2023 - Current
  • Scheduled social media postings to advertise products and generate site traffic.
  • Shadowed meetings and observed the marketing director to grow their professional experience.
  • Monitored and replenished merchandise and restructured according to available stock.
  • Created spreadsheets for vendors to monitor size/quantity for each location.
  • Send, create labels, and monitor all merchandise shipped to outside locations.
  • Communicate with vendors/managers to correct and monitor all merchandise orders for employees.
  • Assisted in creating written, video, and image content for marketing channels.

Human Resources Intern

4-Horn Investments
10.2022 - Current
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Maintained accurate reports and records on DISA.
  • Scheduled drug screenings for new-hire employees to make sure they are compliant with company policy.
  • Monitored MVR reports for new-hire employees.


Title Clerk Assistant

4-Horn Investments
04.2023 - Current
  • Received and processed paperwork for titles, new license plates, and renewals.
  • Sent out titles and registrations to coordinating branch numbers.
  • Coordinated with branch managers to ensure the arrival of titles/registration.


Education

High School Diploma -

Iraan High School
Iraan, TX
05.2016

Skills

  • DISA
  • Microsoft Word, Excel, and PowerPoint
  • Canva
  • Sprout Social
  • Beanworks
  • Social Media Marketing
  • Adobe
  • Customer Service

Timeline

Title Clerk Assistant

4-Horn Investments
04.2023 - Current

Marketing Intern

4-Horn Investments
02.2023 - Current

Human Resources Intern

4-Horn Investments
10.2022 - Current

Office Administrator

4-Horn Investments
04.2022 - Current

High School Diploma -

Iraan High School
Hayley Cravens