Hayley Davis
Decatur,IL
Summary
Meticulous Food Safety and Sanitation professional skilled in interpreting and adhering to specific policies and guidelines, delegating work, and monitoring team performance. Experienced in safely handling food products and chemicals, and cleaning up hazardous materials spills. Focused on promoting safe work environments for all personnel. Familiar with both industrial cleaning and restaurant operations and standard practices. Success leading and training teams of personnel. Looking to secure a challenging position in a reputable organization to expand my knowledge and skills, while making a significant contribution to the success of the company
Overview
4
4
years of professional experience
Work History
Sanitation Supervisor
Austin Industries
01.2021 - 05.2021
- Increased operational efficiency with routine maintenance checks on sanitation equipment, identifying necessary repairs or replacements early on.
- Stored chemicals in compliance with safety regulations.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Managed chemical inventory, ensuring safe storage and handling practices were followed at all times.
- Improved overall facility hygiene by conducting thorough audits and addressing areas of concern promptly.
- Maintained high cleanliness standards with regular inspections, ensuring adherence to regulations.
- Enhanced workplace safety by implementing and enforcing sanitation policies and procedures.
- Upheld regulatory compliance by staying current with industry standards and maintaining accurate documentation of all sanitation activities performed in the facility.
Concessions Manager
Macon Speedway
04.2017 - 07.2020
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced health risks and safety hazards while maintaining kitchen cleanliness and sanitation through correct procedures, scheduled cleaning of surfaces and equipment, and enforcing strict hygiene guidelines exceeding local health department standards.
- Coordinated concession team, food preparation, and storeroom operations.
- Kept facility above compliance with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Enhanced employee morale through fostering a positive work environment that encouraged teamwork and cooperation among staff members.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Provided exceptional customer service experiences by constantly monitoring staff interactions with patrons and offering constructive feedback when necessary.
- Ensured compliance with all local health regulations, passing inspections consistently without any violations or penalties.
- Managed inventory effectively, reducing waste and ensuring optimal product availability for customers.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Continuously maintained accurate accounts of cash drawers.
Bartender
22nd Street Discount Liquor
10.2019 - 05.2020
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Kept bar presentable and well-stocked to meet customer needs.
Manager
Whits End 51
06.2017 - 10.2019
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend, and holiday shifts.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Implemented policies and standard operating procedures for continuous improvement.
- Managed staff hiring, training and supervision.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
G.E.D. -
Macon-Piatt Regional Office of Education
01.2007
Skills
- Problem-solving
- Leadership
- Customer Service
- Detail Oriented
- Organization
- Communication
- Work Planning and Prioritization
- Decision-Making
- Relationship Building
- Quality Assurance Controls
- Worker Training
- Delegating Work Assignments
References
Available upon request
Timeline
Sanitation Supervisor
Austin Industries
01.2021 - 05.2021
Bartender
22nd Street Discount Liquor
10.2019 - 05.2020
Manager
Whits End 51
06.2017 - 10.2019
Concessions Manager
Macon Speedway
04.2017 - 07.2020
G.E.D. -
Macon-Piatt Regional Office of Education
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