Hayley De Young

I oversee a wide range of responsibilities at a small business including processing orders from an EDI system, communicating with the warehouse about shipping expectations for each order, managing our largest account with Walmart and Albertson's by personally processing all weekly paperwork and disputing deductions in company portals, inputting A/P and A/R into Quickbooks, communicating with customers, keeping consistent track of inventory, as well as fulfilling any HR needs that may arise.

Processed all customer returns and communicated with vendors, developed a training program for customer service cashiers, packaged online orders, managed store cleanliness, overseeing the promotion of rewards membership, resolving a wide range of customer issues, closing drawers after closing

Greet and assist customers, line food service, fulfill online orders, maintain store cleanliness, operating cash register, and close own drawer, maintained highest donation score