Hayley Fox

I started my cleaning company up when I was 22 years old in Yorkshire, England and took an active role in cleaning clients houses along with laundry, meal prep, ironing and taking care of the pets in the homes.

• Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
• Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
• Trained new hires on return processing procedures, fostering a supportive learning environment that ensured consistent performance standards across the team.
• Collaborated with shipping department to expedite the return process, minimizing delays and ensuring customer satisfaction.
• Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.

• Met customer needs through polite, friendly and attentive service.
• Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
• Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
• Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
• Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
• Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
• Removed trash, swept, and mopped floors for professional appearance.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Made and handed out drinks to residents at supper time.