Hayley Friess
Summary
Dedicated and compassionate Registered Nurse (RN) with most recent history of taking on the role of Charge RN on a 36-bed MedSurg unit. Progressive career history in direct patient care, and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
3
3
years of professional experience
Work History
Registered Nurse
Bayhealth Kent General
08.2021 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored response
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
Certified Nursing Assistant
Christiana Care
03.2020 - 05.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Bachelor of Science - Nursing
Wilmington University
New Castle, DE06.2023
Associate of Science - Nursing
Delaware Technical Community College
Dover, DE06.2021
Skills
- Medical Records Management
- Direct Patient Care
- Patient Assessments
- Wound Care
- Patient Counseling
- Patient Education
- Patient Monitoring
- Medication Administration
- Patient and Family Advocacy
- Care Plan Development
Accomplishments
- Collaborated with peers in the development of two Quality Improvement Projects. The projects focused on fall prevention techniques within a hospital setting and restraint alternatives.
- Training - Responsible for training new oncoming novice nurses on the roles and responsibilities within the hospital setting.
- Mentor- Responsible for attending new nurse residency classes to guide and act as a support person for new transitioning nurses.
Timeline
Registered Nurse
Bayhealth Kent General
08.2021 - Current
Certified Nursing Assistant
Christiana Care
03.2020 - 05.2021
Bachelor of Science - Nursing
Wilmington University
Associate of Science - Nursing
Delaware Technical Community College
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